Jobs at Hard Rock Hotel & Casino Biloxi

• Retail Clerk (Sales & Marketing)

  Responsible for receiving merchandise, totaling bills, accepting payments and making change for customers in retail store.

• Cook I - Employee Dining (Chefs/Kitchen)

  Prepares hot food items according to their outlets menu, recipe standards and customer request. Assures preparation and service is of the highest possible quality in a timely manner.

• EVS Grave Shift Manager (Housekeeping)

  Leads the team responsible for cleaning and maintaining public space ensuring guest comfort, safety and satisfaction.

• Banquet Server (Catering/Banquet)

  Monitors guests’ needs on a continual basis, ensuring all requests are promptly filled. Performs as a team with other servers to provide Rocking guest service.

• Catering and Events Manager (Catering/Banquet)

  Overseeing daily operations in the sales and events departments. Participates in the exchange of information on tactical sales plans to make sure there is a consistency with overall strategies and processes. Assists the Entertainment Manager with administrative tasks while supervising and scheduling ushers and box office staff.

• Director of Player Services (Sales & Marketing)

  Ensures that sufficient funds, personnel, & equipment are available to provide optimum service for the company and its guests. Ensures that procedures are in place in both safeguard funds and stay in regulatory compliance.

• Human Resources Representative (Human Resources)

  Supports all members of the Human Resources Team as needed and is the key service representative to all staff members and management.

• HVAC Technician (Engineering/Maintenance)

  Entails operation and repair and maintenance of HVAC equipment and associated equipment including preventive maintenance program of entire hotel & casino property.

• Special Events Supervisor (Meetings/Events)

  Assist Special Events & Promotions Manager with overseeing the facilitation and logistics of in-house events, promotions which include: giveaways, gift pickups, player events/tournaments. To include all décor and centerpieces as directed by Special Events Manager. Manages associates work schedules based on needs. Provides training and coaching to all event/promotion associates as directed by Special Events Manager. Other administrative duties as assigned.

• Spa Desk Agent (Spa)

  Performs a variety of tasks including: answering phone calls, making reservations, check-in, checkout, resolving complaints and disseminating information. The Agent is often the first encounter a guest has in the Spa and is thus very influential in creating a first impression.

• Slot Floorperson (Slots/Electronic Games)

  Pays jackpot winnings and ensures that guest' needs are met by closely monitoring machine candle lights. Must provide excellent guest service & treat people as if they were a guest in your own home.

• Security Officer (Security)

  Executes security duties on assigned shift to adequately protect the life and property of guests, employees, and the property.

• Security Officer (Security)

  Executes security duties on assigned shift to adequately protect the life and property of guests, employees, and the property.

• Room Service Food Server (Food & Beverage)

  This position delivers orders and/or amenities to guest rooms.

• Beverage Ambassador - Robo Bar (Guest Services)

  Facilitates guest interaction in the lobby lounge, assists guests on the use of the beverage robot, and develops a rapport to ensure guests have a memorable visit.

• Revenue Auditor (Revenue Management)

  Audits and verifies the cash reports to actual cash. Responsible for clerical duties, as necessary, for efficient operation of the office.

• Table Games Supervisor (Table Games)

  Protects the integrity of the table games. Provides direction, guidance and supervision of all dealers.

• Table Games Dealer (Table Games)

  Performs the acts of dealing all table games in a proficient manner, according to current policies and procedures, while maintaining a courteous and friendly manner to our guests.

• Steward (Chefs/Kitchen)

  Responsible for the heavy duty cleaning of kitchen, such as sweeping and mopping the kitchen floors, as well as cleaning and detailing the equipment. Also responsible for washing dishes, flatware, cutlery, crockery, kitchen vessels. Maintains the kitchen, dish washing and back areas in an inspection-ready condition in accordance Hard Rock standards.

• Housekeeping House Attendant (Housekeeping)

  Cleans and maintains hotel corridors; ensures that storage closets are stocked with supplies.

• Guest Room Attendant (Housekeeping)

  Cleans, re-stocks, and maintains hotel guestrooms and suites ensuring guest comfort, safety and satisfaction.

• Front Office Supervisor (Guest Services)

  Monitors day-to-day operations to ensure that the department is meeting goals and objectives, is following policies and procedures and is providing services effectively and efficiently; takes corrective action as appropriate.

• Front Office Agent (Guest Services)

  Performs a variety of tasks including: checking in and out guests, delivering messages, handling complaints, disseminating information, making reservations and answering/routing calls as needed. The Agent is often the first encounter a guest has with hotel guests and is thus very influential in creating the first impression of the hotel.

• Food Server - Sports Bar (Food & Beverage)

  Monitors guests’ needs on a continual basis, ensuring all requests are promptly filled. Performs as a team with other servers to provide Rocking guest service.

• Food Runner - Tequila's on the Gulf (Chefs/Kitchen)

  Works in conjunction with servers to maintain proper guest service.

• Valet Attendant (Guest Services)

  Parks and retrieves guest vehicles and transports luggage. Runners have a profound impact on service as they are often the first and last point of contact guests have with the property.

• Table Games Supervisor (Table Games)

  Protects the integrity of the table games. Provides direction, guidance and supervision of all dealers.

• Reservations Agent (Guest Services)

  Performs a variety of tasks including: making reservations and answering/routing phone call, check out guests, delivering messages, handling complaints, disseminating information. The Agent is often the first encounter a guest has with hotel guests and is thus very influential in creating the first impression of the hotel. Must use reservation script, but not sound scripted.

• Porter (Chefs/Kitchen)

  Cleans and maintains the property’s public space – casino, lobbies, front drive, pool deck, spa/salon, elevators - ensuring guest comfort, safety, and satisfaction.

• Pool Attendant (Recreation/Entertainment)

  Serves as hosts to guests visiting the pool ensuring to their comfort and safety.

• Room Attendant (PM) (Housekeeping)

  Cleans, re-stocks, and maintains hotel guestrooms and suites ensuring guest comfort, safety and satisfaction.

• Massage Therapist (Spa)

  Massage Therapists perform a variety of massage therapy techniques to reduce stress and promote relaxation. Typical techniques include: Swedish, deep tissue, reflexology, shiatsu and hot stone.

• Main Banker (Finance/Accounting)

  Operates Main Bank, Fill Bank, Marker Bank, and Player Services Support Bank as required /scheduled. Serves as central source of cash, cash equivalents for the company internal areas and prepares outside bank deposits.

• Bar Back - Casino Beverage (Food & Beverage)

  Assists bartender in maintaining bars and cocktail stations while providing exceptional service.

• Cook II - Tequila's on the Gulf (Chefs/Kitchen)

  To prepare hot food items according to their outlets menu, recipe standards and customer request. To assure preparation and service is of the highest quality in a timely manner.

• Cook II - Macau Kitchen (Chefs/Kitchen)

  To prepare hot food items according to their outlets menu, recipe standards and customer request. To assure preparation and service is of the highest quality in a timely manner.

• Cocktail Server - Casino Beverage (Food & Beverage)

  Serves drinks to guests in a timely fashion and attentive to guests, making them feel welcomed at all times.

• Events & Promotions Associate (Sales & Marketing)

  Assist Special Events & Promotions Manager with facilitating the operations of in-house events & promotions which include giveaways, gift pickups, player events. Events & Promotions associates also assist entertainment as ushers when needed and Motorcoach department.

• Credit Clerk (Finance/Accounting)

  Receives and processes credit applications. Interacts with casino and finance departments, as well as outside sources and patrons, to provide accurate, efficient, and timely information to the Credit Department.

• Count Team Member (Finance/Accounting)

  Completes Slot BV drop collection and TG and Slot BV count procedures in accordance with State and Company procedures and regulations.

• Cage Cashier (Finance/Accounting)

  Performs cash transactions as requested by casino patrons, to include: redemption of gaming chips, tickets, cashing of checks, credit card advances.

Apply for these jobs at https://www.hospitalityonline.com/hard-rock-biloxi/jobs