June 1, 2024
1211 W. 36th Street North
Tulsa,
OK
74127
Under general supervision of the Director of Finance, accomplishes the objectives of the Accounting & Finance Department by assisting in managing all functions required to assure maximum return on company assets, establishes policies, procedures, controls with detailed audit trails, and reporting systems. Ensures all Accounting & Finance functions and programs are maintained in accordance with Generally Accepted Accounting Principles.
This position is responsible for providing support and service to club members, VIP’s and other casino visitors to ensure maximum guest satisfaction. Responsible for promoting the success of the Player’s Club, by assisting guests through the membership process, and explaining the benefits of membership and details of on-going promotions and events. Position will also facilitate Box Office / Event Ticketing functions, VIP Gift Events, VIP Parties / Banquets, and Pool and Special event.
Responsible for the overall effective and efficient coordination and supervision of the Cage Department on shift and/or as assigned by the reporting senior.
This position is responsible for taking orders and serving alcoholic and/or non-alcoholic beverages. Responsible for providing friendly and professional service to every guest encountered.
Under general supervision of the Beverage Supervisor, maintain the bar area. Provides excellent customer service in a timely manner. Prepare all drink orders, delivers and refills drink orders, and responds to quest questions and requests. Handle all payment transactions accurately.
Responsible for distributing banks to internal guests of internal departments as well as dropping these banks with accuracy. Protects company assets issued to them while dealing with guests, in an efficient and courteous manner.
Under the direct supervision of the Chef, assist the servers in serving food, filling drinks, cleaning tables and work spaces, and stocking work areas while maintaining a friendly professional manner.
Provides support for basic service requests reported to the helpdesk desk. Responsibilities include initial assessment, triage, research, and resolution of basic service requests regarding the use of application software products and/or infrastructure components. The helpdesk staff is responsible for collecting information through a customer conversation, accessing support tools, and additional support staff if needed. Problems beyond the scope of their ability or responsibility are resolved by assigning tickets to the appropriate IT staff for resolution.
Under general supervision of the Beverage Supervisor, maintain the bar area. Provides excellent customer service in a timely manner. Prepare all drink orders, delivers and refills drink orders, and responds to quest questions and requests. Handle all payment transactions accurately.
Under general supervision of the CFO, accomplishes the objectives of the Accounting & Finance Department and all Cage and Warehouse Operations (includes shipping & receiving function) by planning, organizing and managing all functions required to maximize return on company assets, establishes policies, procedures, controls with detailed audit trails, and reporting systems. Ensures all accounting functions are maintained in accordance with Generally Accepted Accounting Principles and Governmental Accounting Standards.
Under general supervision of the Technical Service Manager, responsible for securing, maintaining and monitoring the health of the workstation and mobile computing environment for Osage Casinos. The Desktop architect will develop zero touch migration solutions, packages applications, creates automation scripts, configures group policy, and serves as third level support for Desktop related technical issues. Work closely with peers to ensure seamless delivery of desktop services and stability of PC environment.
Under general supervision of the Risk and Safety Manager and/or Risk and Safety Supervisor, develops, promotes safety awareness by educating and training employees on safety policies, procedures, laws, and regulations. Provides technical knowledge and expertise in the operation and support of Osage Casino health and safety programs to ensure compliance with regulatory requirements. Also monitors preventive maintenance, registration, licensing, and effective usage of Osage Casinos’ company vehicle fleet.
To perform compliance assessments of every department to ensure day to day compliance with application regulations and controls.
This position is responsible for taking orders and serving alcoholic and/or non-alcoholic beverages. Responsible for providing friendly and professional service to every guest encountered.
Protects company assets and provides a safe environment for employees and guests. Supervises shift operations as assigned by the reporting senior including, but not limited to: providing leadership to assigned staff, ensuring effective internal and external communications, exercising appropriate judgment and decision-making skills, and ensuring that all departmental and staff activities are monitored and performed as efficiently and effectively as possible.
Under direct supervision of the EVS Supervisor, the EVS Attendant is responsible for cleanliness of all property public areas both inside and outside the casino. Responsibilities include vacuuming, mopping, window washing, restroom cleaning, trash removal, office cleaning, back of house area cleaning, exterior cleaning of electronic games, re-stocking supply shelves, and completes other duties as assigned.
This position is responsible for the overall maintenance, plumbing, and electrical components of the building and grounds.
Protects company assets and provides a safe environment for employees and guests. This position requires a welcoming disposition and both strong communication and interactive skills, as this is the first Osage Casino Employee to greet visitors and answer phones.
Under the supervision of the Food and Beverage Supervisor, the Restaurant Host greets guests, monitor’s restaurant server table seating rotation, seats guests with menus, silverware, drinks and special seating accommodations. The host is responsible for understanding and promoting monthly Casino promotions and daily restaurant specials to ensure that all guests have an enjoyable experience.
Under general supervision of the Food & Beverage Supervisor, maintains an efficient food operation by preparing hot and cold food items in accordance with production requirements, recipes and established safety policies and procedures.
Under general supervision of the Food and Beverage Manager, washes and sanitizes all equipment and utensils used in food preparation.
Under general supervision of the Front Desk Assistant Manager, oversees the activities of the front desk, valet/transportation and reservations for guests.
Responsible for retrieval of currency boxes and table game drop boxes, emptying drop boxes once they are delivered to the count room and ensuring accuracy of daily count operations.
Under general supervision of the Food & Beverage Supervisor, maintains an efficient food operation by preparing hot and cold food items in accordance with production requirements, recipes and established safety policies and procedures.
Under direct supervision of the Front Desk Supervisor, welcomes and serves guests in a courteous, efficient and friendly manner. Completes check in and check out for guests. Maintains guest confidentiality of all information.
The Banquet Houseman physically assists with all functions of the Banquet Department to set up and breakdown for events.
Under general supervision of the Food, Beverage & Banquet Manager, the Banquet Captain is responsible for all aspects of banquets front of house. The Banquet Captain employee will plan, prepare, and execute banquet activities with a goal of ensuring that guests have a favorable banquet experience.
Responsible for the overall effective and efficient supervision of all casino floor shift operations as assigned by the reporting senior.
Under general supervision of the Sous Chef, maintains an efficient food operation by preparing, prepping hot and cold food items in accordance with production requirements, recipes and established safety policies and procedures.
Responsible for distributing money to gaming guests via check cashing, credit card advances, conversion of chips and coins, and gaming tickets into currency. Responsible for providing support and service to club members and other casino visitors to ensure maximum guest satisfaction. Responsible for promoting the success of the Club Osage, by assisting guests through the membership process, and explaining the benefits of membership and details of on-going promotions and events. Protects company assets while dealing with the public in an efficient and courteous manner
Protects company assets and provides a safe environment for employees and guests.
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