June 1, 2024
11000 Broadway SE
Albuquerque,
NM
87105
Join our team in this exciting & interesting role, where YOU identify, secure and implement the presentation of world class entertainment and special events, on the national, regional, and local level, for the clientele of our beautiful casino-resort!
The Entertainment Manager is responsible for securing and implementing world class entertainment and special events on the national, regional, and local level for the Isleta Resort & Casino, in addition to supporting the Marketing Department.
Responsible for administering professional facials, waxing services and specialty services to our guests, while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino guests.
Responsible for monitoring, overseeing, and administering the day-to-day Spa operations while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino guests. Ensures department is properly staffed and motivated to exceed the Isleta Resort and Casino’s goals and objectives. Monitors and maintain the integrity of the Spa.
Receives cash from both customers and employees in payment for restaurant goods and/or services. Must be able to handle all guest requests. While promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
Responsible for mixing and serving alcoholic and non-alcoholic beverages to guests 21 years of age or older. Responsible for maintaining a clean and attractive beverage service area. Must be able to handle all guest requests.
Responsible for installing, troubleshooting, maintaining, and repairing complex electrical wiring, equipment, fixtures, and distribution systems. All while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
The Sound Technician will play a crucial role in setting up, operating, and dismantling Isleta Resort and Casino’s live sound system, ensuring flawless execution and client satisfaction. This role is responsible for managing the soundboard and other audio equipment to maintain correct sound levels and a well-balanced mix, ensuring optimal sound quality for both performers on stage and the audience. Additionally, they will establish user requirements to guarantee the reliability, availability, integrity, and security of the resort's AV operations. Oversight of general maintenance ensures that all audio and video equipment, including the sound system and associated equipment, cables, and connections, are functioning properly for daily operations.
Responsible for waiting on all food and beverage guests, accurately recording, submitting, and delivering food and beverage orders while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guest.
Responsible for performing a variety of skilled and unskilled duties in one or more maintaining and repairing Isleta Lakes and maintaining grounds to Isleta standards.
Responsible for preforming dishwashing and industrial pot washing services while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
Responsible for the maintenance of the Isleta Eagle Golf Course and Isleta Lakes, full time, part time, or seasonal, all while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
Responsible for directing, coordinating, and overseeing the day-to-day Table Games operations, functions, and personnel on an assigned shift while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees & guests. Ensures department is properly staffed and motivated to exceed the Isleta Resort and Casino’s goals and objectives. Ensures employee and guest compliance and conforms to all Tribal, Federal, State, Pueblo of Isleta Regulatory, and Isleta Resort and Casino regulations.
Position Summary: Responsible for performing a variety of skilled and unskilled duties in one or more of the building trades, such as painting, carpentry, minor electrical, cement masonry, dry wall or other recognized crafts for the purpose of maintaining, repairing or remodeling Isleta Resort and Casino buildings and its entities. All while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
Position Summary: Responsible for performing a variety of skilled and unskilled duties in one or more of the building trades, such as painting, carpentry, minor electrical, cement masonry, dry wall or other recognized crafts for the purpose of maintaining, repairing or remodeling Isleta Resort and Casino buildings and its entities. All while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
Responsible for maintaining, controlling, and accounting for Bingo paper transferred to Admission area and Electronic Bingo Machines, all while promoting and exhibiting World Class Guest Service to all Isleta Resort and Casino employees and guests.
Responsible for dealing Poker games in accordance with the Isleta Resort and Casino’s established policies and procedures all while providing World Class Guest Service to all the Isleta Resort and Casino employees & guests.
Installs, maintains, and/or repairs plumbing systems and related equipment. All while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
Provide the bar area with supplies and bartender with support. Assuring that guests have a positive gaming experience. Responsible for maintaining a clean and attractive beverage service area. Must be able to handle all guest requests.
Responsible for the monitoring, overseeing, and administering efficient repair, technical and nontechnical maintenance, installation and removal, and general operation of the Isleta Resort and Casino’s slot machines while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees & guests. Ensures employee and guest compliance and conforms to all Tribal, Federal, State, Pueblo of Isleta Regulatory, and Isleta Resort and Casino regulations.
Responsible for the day-to-day technical maintenance of all slot machines located on the gaming floor or elsewhere while providing World Class Guest Service to all the Isleta Resort and Casino employees & guests.
Must perform a variety of duties in the Employee Dining Room (EDR), such as bussing tables, stocking, storing, general cleaning, and preventative maintenance duties on machinery and facilities. Promotes and exhibits World Class Guest Service to the Isleta Resort and Casino employees and guests.
Responsible for maintaining the cleanliness of the guests’ rooms and common areas while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employee and guests.
The Shipping & Receiving Manager, directs and oversees the day-to-day Shipping and Receiving operations and personnel. This position plays a critical role in ensuring the smooth flow of goods through the supply chain, contributing to the overall success and efficiency of Isleta Resort & Casino.
Responsible for purchasing products for the Isleta Resort and Casino and evaluate suppliers, maintain and or/negotiate contract, and review product quality while promoting and exhibiting World Class Guest Services to all the Isleta Resort and Casino employees and guests.
AGE REQUIREMENT: 16 years or olderPosition SummaryResponsible for preforming dishwashing, industrial pot washing services and cleaning while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino guests. Isleta Resort and Casino Guest Service AgreementAll Team Members will display 100% commitment to World Class Guest Service through the delivery and maintenance of Guest Service Standards established by the Isleta Resort and Casino.Essential Functions and Responsibilities: This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned. • Performs dishwashing and pot washing duties.• Kitchen and restaurant cleaning responsibilities• Performs other kitchen duties, as required. • Reports any violation of policy to the Chief Steward. • Ensures dishes/pots are properly stacked and meet all the Isleta Resort and Casino’s standards of presentation and quality. • Ensures safety and sanitation laws are strictly adhered to and reports any health related problems immediately to the Chief Steward. Promotes and ensures an open and welcoming atmosphere that promotes skill enhancement. • Greets internal and external guests, maintains a friendly and inviting atmosphere, and promotes positive guest relations through prompt, courteous, and efficient service. • Gives basic instruction and information on all promotions and special events, as requested. • Occasionally performs other duties as assigned. • Trains others in all Stewarding related duties• Maintains the standards for guest service as established for the company and for the Stewarding position. Accountability and Supervision• NoneEducation and Experience• High School Diploma and/or General Educational Degree (GED) equivalent, preferred.• Three (3) months industrial dishwashing experience, preferred. Knowledge, Skills, and Abilities• Must be able to take direction and feedback well.• Must be able to accurately and successfully perform several tasks and meet deadlines under high levels of stress and with minimal supervision.• Must possess strong organizational and time management skills. • Must possess a highly developed sense of customer service and interpersonal skills including high integrity and respect for individuals.• Must possess and exhibit a positive attitude towards internal and external guests at all times.• Must possess a strong commitment to the organizational goals and objectives while showing the utmost discretion and loyalty to the organization when dealing with confidential information and data. • Must be able to work a flexible and varying schedule to include evenings, weekends, and holidays.• Must be able to understand and execute oral and written instructions in English. • Must be able to read and understand MSDS (Material Safety Data Sheets) as required by OSHA.
Responsible for supporting the Player Development Manager and Player’s Club Assistant Manager in the supervision, management, and execution of Players Club operations, encompassing the Players Club and associated systems, promotions, and special events. Additionally, tasked with handling Box Office responsibilities and other entertainment-related duties.
Responsible for answering, routing and making reservations for a variety of calls in an inbound call center environment while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
Responsible for the day-to-day technical maintenance, minor and major repair of all Slot components of all slot machines as well as training Slot Technicians while providing World Class Guest Service to all the Isleta Resort and Casino employees & guests.
Responsible for maintaining, improving, and performing periodic maintenance on the water and irrigation system(s) while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
Responsible for performing routine repairs and maintenance on heating, ventilating, and air conditioning (HVAC) systems including air distribution machinery, pneumatic and digital controls, hot and chilled water distribution, and variable volume systems, independently employs specially designed software and remote computer links to monitor systems and troubleshoot malfunctions. All while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
The primary responsibility is for efficient and proper operations of various food outlets including, but not limited Deli, Bingo, Fun Connection, Palace West, Employee Dining Room and Stewarding Operations. Exhibit knowledge of product lines, prices and full awareness of safety, Sanitary laws and regulations. Provides efficient and smooth customer service according to the standards required by the Isleta Resort and Casino. While promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
The objective of this position is to inspire and promote continuing education and on the job training. Responsible for performing basic repair and preventative maintenance for all HVAC equipment at company owned buildings in accordance with applicable codes and safety regulations, under close to moderate supervision. Must have previous training and work history in an HVAC discipline with a mechanical maintenance background. Equipment includes, but is not limited to air handlers, package units, chillers, cooling towers, boilers, compressors, pumps, refrigeration and freezer units. Knowledge of Tracer Summit System (TRANE) and/or other energy management systems would be helpful. Must have a willingness to learn, be trained and receive instruction based on company specific requirements. All while promoting and exhibiting World Class Guest Service to Isleta Resort and Casino guests.
Performs dish/pot-washing duties as directed. Exhibits knowledge of commercial dish machine procedures and preventive maintenance (P.M.) standard practices. Accountable for clean and spot-free dishware and cutlery Is responsible for following the correct handling and management of all chemicals.
Responsible for selling merchandise, fishing permits, visitor stays, and RV stay permits, booking corporate functions, maintaining accurate cash reconciliation reports, stocking and maintaining inventory, and performing general upkeep of the Lakes Store while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
Responsible for analyzing, documenting and coordinating projects for specific business needs while working with key stakeholders. Coordinates efforts for system and user administration to ensure the reliability, availability, integrity and security of data within the IT infrastructure. Provides technical support for the Resort and Casino while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
Responsible for implementing and promoting Player Development programs, policies, and procedures while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
Responsible for serving and distributing beverages to Isleta Resort and Casino guests while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests. Maintains the cleanliness of all stationary beverage locations and ensures all locations and beverage carts are stocked with beverage service items.
Responsible for greeting and responding to guests’ inquiries regarding to, but not limited to, current, ongoing, and upcoming promotions, special events, and entertainment.
Responsible for ensuring the security and safety of the Isleta Resort and Casino’s guests, employees, and cash financial and physical assets while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino guests.
Responsible for ensuring the security and safety of the Isleta Resort and Casino’s guests, employees, financial, and physical assets while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino guests.
Responsible for protecting the Isleta Resort and Casino’s assets to include, but is not limited to, employees, vendors, and patrons by way of observing and reporting, truthfully, concisely, accurately and completely, all activities throughout the Isleta Resort and Casino. Promotes and exhibits World Class Guest Service to all Isleta Resort and Casino guest while ensuring the integrity of the employees’ vendors, patrons and games offered the gaming operation.
Isleta Resort & Casino is a premier destination offering a unique blend of elegance, modern amenities, and cultural richness. We are known for our diverse food outlets, including Embers, Tiwa, Daubers, Triple Sevens, Panda Express, Chili Ristra, Fat Burger, and our Banquet services. We invite you to join our dynamic culinary team and contribute to providing an exceptional dining experience for our guests.
Responsible for the monitoring, oversight, and administering of the day-to-day Table Games operations, to include but not limited to, conducting Poker derivative, Blackjack, Baccarat, Craps, and Roulette games while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees & guests. Ensures employee and guest compliance and conforms to all Tribal, Federal, State, Pueblo of Isleta Regulatory, and Isleta Resort and Casino regulations.
Responsible for dealing the Isleta Resort and Casino’s Blackjack, Mini Baccarat, Pai-Gow, Craps, Roulette and other table games while providing World Class Guest Service to all the Isleta Resort and Casino’s guests.
Responsible for the safe and efficient operations of the drop/count requirements for Slots, Poker, Table Games and Kiosk machines while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino guest.
Composes, organizes, and edits technical documents under the direction of the Director of Compliance. Assists with administering Isleta Resort & Casino’s BSA/AML program.
Position Summary: Responsible for performing custodial and other miscellaneous duties to ensure the Isleta Resort and Casino’s buildings and facilities are maintained in a healthy, safe, and sanitary mannerwhile promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests.
Responsible for the documentation and recording of all transactions that occur in the Cage’s Main Bank and Vault during their assigned shift; performs reconciliation to ensure the accurate and timely reporting of all monies received and distributed while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees & guests.
Responsible for performing complex cashiering functions that support the Isleta Resort and Casino’s gaming operations while promoting and exhibiting World Class Guest service to all the Isleta Resort and Casino employees & guests.
Responsible for organizing accounting distributions and all transaction back-up for each end-of-day guest cycle. Promotes and exhibits World Class Guest Service to all the Isleta Resort and Casino guests.
Position Summary: Responsible for performing required maintenance on all Isleta Golf Club equipment and machinery.
Already applied for a position? Click Here to log in and check the status of your application.
The Assistant Manager assumes a pivotal role as a trusted aide to the Store Manager, providing essential support to Shift Leaders, Sales Associates, and Maintenance Technicians in the seamless execution of daily business operations across both store locations. Responsibilities encompass supervisory duties, training initiatives for team members, meticulous scheduling, and proficient management of inventory, sales, and organizational assets. Additionally, the Assistant Manager is entrusted with upholding superior service standards for both customers and staff members alike. In the absence of the Store Manager, they assume full responsibility for the efficient management and operation of both stores.
This position is responsible for the heavy-duty cleaning of the Isleta Resort and Casino. These duties include floor stripping/refinishing, carpet cleaning, and extraction; this also includes the Spa areas. Heavy Duty Technicians are responsible for areas that may not necessarily be maintained by the Custodial Porters. This responsibility is extended primarily to the exterior perimeter of the building extending 10’ to 20’ out and including the compactor area. All other exterior grounds and surrounding areas of the Isleta Resort and Casino are the responsibility of the Facilities Maintenance Department. Promotes and exhibits World Class Guest Service to all Isleta Resort and Casino employees and guests.
Responsible for providing courteous valet parking, transportation and luggage services while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino guests.
The Graphics Production Assistant at Isleta Resort & Casino will play a crucial role in supporting the casino's graphic and marketing initiatives. This position requires a dynamic individual with a strong passion for both graphic production and marketing strategies. The successful candidate will work closely with the marketing team to create engaging content that promotes the casino's brand and events.
Assist in the responsibilities of developing and promoting a safe environment for customers and employees of the Isleta Resort and Casino. All while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees and guests. Assists in implementing changes to policies and procedures while adhering to all Tribal, Federal, State, and OSHA regulations.
Responsible for the monitoring, overseeing, and administering Slots operations, functions, and personnel on an assigned shift while promoting and exhibiting World Class Guest Service to all the Isleta Resort and Casino employees & guests. Ensures employee and guest compliance and conforms to all Tribal, Federal, State, Pueblo of Isleta Regulatory, and Isleta Resort and Casino regulations.
Responsible for the setup, operation, and closing of all front and back of the house snack bar areas, including food preparation, food service and dining areas. Must be able to handle all guest requests.
Responsible for the setup, operation, and closing of all front of the house snack bar areas, including food preparation, food service and dining areas. Must be able to handle all guest requests.
Apply for these jobs at https://www.hospitalityonline.com/isleta/jobs