May 29, 2024
13139 Ballantyne Corporate Place
Charlotte,
NC
28277
I. Job SummaryThe Night Auditor is responsible for the audit, balance and consolidation of departmental ledger accounts, preparation of various hotel operating reports and performing the duties of Front Desk for the evening hours.II. Job ResponsibilitiesGuest Communication- Greet and make all guests feel welcomed to the property.- Register guests and assign rooms.- Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude. - Answer inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions.- Respond to phone calls. - Welcome and effectively resolve guest questions, issues and complaints. Financial Transactions- Post all daily room and outstanding charges.- Balance all revenue totals of cash and credits against revenue report.- Accept revenue and floats from restaurant, ensuring that these are securely locked away.- Prepare hotel operating reports and complete audit package to laid-down standards.- Correct any errors or omissions made by cashiers.- Prepare credit card/charge card summaries and post to ledger account.Perform other duties as assigned.
We are currently seeking a skilled and dedicated Maintenance Technician to join our team at Aloft Charlotte Ballantyne. The ideal candidate will have a strong background in hotel maintenance, possess excellent technical skills, and thrive in a fast-paced, guest-centric environment.
We are seeking a reliable and detail-oriented Room Attendant to join our team in providing exceptional hospitality services to our guests. As a Room Attendant, you will be responsible for ensuring that our guest rooms are clean, comfortable, and well-stocked.
We are seeking a reliable and detail-oriented Room Attendant to join our team in providing exceptional hospitality services to our guests. As a Room Attendant, you will be responsible for ensuring that our guest rooms are clean, comfortable, and well-stocked.
As a Laundry Attendant, you will be responsible for ensuring the cleanliness and maintenance of linens, towels, and other laundry items within our facility. You will play a crucial role in maintaining a clean and organized environment, with particular attention placed on the areas with the most traffic and where any immediate need arises.
Apply for these jobs at https://www.hospitalityonline.com/aloft-ballantyne/jobs