About This Employer
Corporate Office profile
Interstate Hotels & Resorts is the largest and leading U.S.-based global hotel management company. Hotel owners, developers and guests discover the Interstate difference in our nearly 400 hotels with more than 70,000 rooms located throughout the United States and around the world. Interstate, a wholly-owned subsidiary of a joint venture between Thayer Lodging and Jin Jiang Hotels, also has ownership interests in 58 hotels including six wholly-owned hotels.
Our rich history spanning more than 50 years of innovation, consistency and success is unmatched in the hospitality industry, making Interstate the preferred hotel management company of major global brands. It also allows our associates to consistently deliver results for real estate investors, ownership groups, publicly-traded REITs, privately held companies, and private equity funds today and in the bright future to come.
Company Values, Mission and Future
Interstate believes in delivering excellence. The foundation on which the company measures success is built on four principles:
- Exceeding Guest Expectations
- Driving Revenue
- Ensuring Associate Satisfaction
- Maximizing Profit
Interstate Hotels & Resorts’ core values and culture are a key to growth, as well as the cornerstone of success for many thousands of associates worldwide.
- Act with integrity
- Be a team player
- Embrace others’ differences with respect
- Deliver excellence
- Promote innovation
- Communicate openly and often
- Give back to communities
To be the leading, independent multinational hotel operator by:
- Creating a rewarding work experience for all of our associates
- Providing exceptional guest service
- Generation superior returns for our owners and co-investors
Growth of our domestic hotel portfolio will include both select and full service properties. Internationally we hope to continue to expand after recent success in Canada, Mexico, England, Ireland, Belgium, Russia, India, and China. Interstate will continue to grow these portfolios through the acquisition of wholly owned hotels, joint-ventures & other investments and the addition of new third party management contracts.