Corporate Office profile
Our mission is to be the leading developers and management specialists in the upscale segment of the conference center, resort and hotel industry.
Our purpose is to provide our customers with unparalleled service by a highly motivated and dedicated staff; working in a safe and culturally diverse environment; where business is conducted with honesty, integrity and a sense of social responsibility, which in turn will provide opportunity growth, profits and value.
CUSTOMER SERVICE & CORE VALUES to provide our customer and business partners with unparalleled service and the highest standards of excellence in everything we do. We will continue to be innovators in the hospitality industry and improve and upgrade our facilities, products and services to meet and exceed our customer's expectations.
PRODUCT QUALITY to provide SENTRY, our investors, partners and employees alike with strong economic values and rigorously pursue growth opportunities, which will be driven by:
- Loyal Customers
- Motivated Employees
- Unparalleled Quality of Product/Service
- Economic Value
We're a different kind of hospitality company.
Advanced technology solutions. Top technology experts. Enhanced security measures and systems. Full-service conference capabilities. Refined food and beverage models. Integrated CRM database. Breakthrough sales, marketing and public relations concepts and support.
They are all elements of SENTRY's unique, customer-focused business model. What sets us apart from the rest. Not just to be different. But to ensure that we quickly establish a market presence, build brand momentum and achieve high levels of customer satisfaction and loyalty for each of the properties we manage.
We believe in taking the extra time, giving the extra effort and paying attention to every detail. That is what makes us one of the premier hospitality management companies in the country. And why some of the most well-known and respected names in hospitality have chosen to partner with SENTRY.
# Founded: August 1993
# Founder & CEO: Mark Magarity
# Experienced, Proven Management Team
# Properties Developed and/or Under Development or Management to date: 13+
# One of the Most Active Developers and Managers in the Hospitality Industry Awarded Over 10 Top-Tier Property Contracts Over the Past 10 Years Alone.
# Excellent Record of Producing Above Average ROI & Guest Satisfaction
# Industry Thought Leader with Extensive Expertise and a Credible, Accessible Voice on a Variety of Key Hospitality-Related Topics, Trends & Issues.
# Anticipates Its Customers and Business Partner's Needs and Provides a Broad Array of Product and Service Solutions Designed to Address Those Needs.
# Solid Reputation Among Conference Planners & Conference Resort Users
# Advanced Technology and Top Resources to Develop & Execute Complex Strategies and Detailed Implementation Plans
# SENTRY Hospitality University (SHU) The industry's leading, university-style training program which includes a finely-honed curriculum of hospitality services-related courses from leadership training and guest service to property management and total lifetime customer support.
Why People Like to Work for Us
ASSOCIATES to empower and instill corporate responsibility and professional pride in our associates our most valuable asset and a true measure of our success. We're committed to providing continuous training, development and learning for our associates, enabling SENTRY to remain at the forefront of the industry.
- Types of properties we operate
- Hotel, Resort, Conference Center
- Types of locations include
- Resorts, Small Cities
- We have properties located in
- Nevada, New York, North Carolina