About This Employer
180 room hotel
180 room hotel profile
Our friendly people love to make our guests feel totally comfortable, whether they arrive in their suit or shorts and a t-shirt.
We've always been known for our friendly service, comfort and value. Now that we've all but completed the Holiday Inn relaunch around the world, business and leisure travellers are finding Holiday Inn offers even better quality and service.
Our new identity, contemporary lobbies and refreshed guest rooms were all designed so that our everyday heroes can relax, kick back and be themselves.
About Pillar Hotels and Resorts
Based in Irving, Texas, Pillar Hotels and Resorts provides on-site management services for an expansive portfolio of well-respected brands recognized the world over. We are committed to providing superior quality and service for our guests. Pillar Hotels and Resorts directly manages 233 hotels with nearly 23,900 rooms in 37 states representing 16 well respected flags. As one of the largest franchisees of Marriott, Hilton and IHG, we enjoy excellent relationships with our brand partners.
Pillar Hotels and Resorts has consistently delivered results for ownership by providing highly competent, professional management. We realize that people make the difference in the hospitality industry and are committed to staffing our hotels with outstanding service personnel.
Genuine people delivering real service to everyday heroes.
Holiday Inn and Holiday Inn Express are destinations for everyday heroes and frequent business travelers who want to be respected and recognized as real people. We champion the real world by delivering a hotel experience that offers a warm welcoming atmosphere, genuine service, comfortable beds and refreshing bathrooms. Living our brand means delivering on the commitments of “Stay Real.” We want our people to use their own unique personalities to deliver genuine service to guests in an upbeat, confident, down-to-earth, human and honest manner.
We “stay real” for guests through our brand behaviors:
- Be Ready - we are prepared for any questions our guests may have. We do this by understanding our roles, our hotel and knowing the local area.
- Care - we show we care about our guests by engaging with them in a way that makes them feel like an individual, not a number.
- Take Action - we can add even more value to our guests’ experience through taking ownership and going that extra mile.
- Be Loved - we work to make our guests’ experiences memorable so they come back to us, recommend us to others and continue to be champions of the real world.