Jobs at The Inn at Rancho Santa Fe

• Telephone Operator-Reservations (Guest Services)

  The Telephone Operator's main responsibility is to responds to incoming calls in a timely manner and direct caller to appropriate destination; ensuring efficient communication within to and from the hotel while maintaining attentive courteous and efficient customer service.

• Front Desk Assistant Manager OEM (Guest Services)

  The Front Desk Assistant Manager is responsible for assisting the Front Desk Manager with the operation of the Front Office in an attentive friendly efficient and courteous manner providing all guests with quality service prior to and throughout their stay while maximizing room revenue and occupancy. Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates overtime does apply and is calculated accordingly.

• Cook Prep (Chefs/Kitchen)

  A Cook is responsible for preparing all food items based on standardized recipes for the Cafe Room Service Employee Cafeteria and Banquets while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness sanitation and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio. The Prep Cook also is responsible for preparing cold foods and shellfish slicing meat and brewing coffee or tea.

• Room Reservationist (Guest Services)

  The Room Reservationist is responsible for handling reservations in a friendly and efficient manner and quoting available rates to maximize room revenue and average rate according to Aimbridge Hospitality standards. He/she is also responsible for participating in the monthly Rooms Merchandising meeting.

• Housekeeping Supervisor (Housekeeping)

  The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections. Responsible for inspecting Guest Rooms and ensuring they are cleaned up to standards assist Room Attendants as needed provide necessary training. Responsible for assuming all Housekeeping Manager functions in his/her absence.

• Pool Cocktail Server (Food & Beverage)

  The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner.

• Group Reservations Coordinator (Guest Services)

  The Group Reservations Coordinator works closely with Sales & Marketing Accounting Conference Services and Group Meeting Planners to ensure excellent customer service and the highest level of accuracy in bookings is always provided.

• Front Desk Lead (Guest Services)

  Guest Services Lead serves as a primary contact for questions and/or more complex projects or concerns pertaining to Guest Services both for guests and Associates. This role will assist with training in new Guest Services Agents and will also serve in a Guest Services Agent capacity themselves responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest’s account upon completion of their stay. Primary responsibilities include: focused training of front desk Associates registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.

• Concierge (Guest Services)

  The Concierge is responsible for providing attentive courteous and efficient service to all guests from arrival to departure. The main focus is to engage every guest in conversation and recognition as well as resolve any guest issues immediately. The concierge is available to answer any guest inquires regarding the city events and attractions. This individual will provide exceptional customer service to all of our guests and will support other departments including Sales Front Office and Bellman/Van as needed.

• Banquets Bartender (Catering/Banquet)

  The Banquet Bartender is responsible for providing the highest quality service to guests and servers and maintaining the Aimbridge Hospitality standards of cleanliness and sanitation while following the requirements of the Banquet Event Order.

• Banquets Server (Catering/Banquet)

  A Banquet Server is responsible for the set up and the service of all assigned banquet functions.

• Dishwasher (Chefs/Kitchen)

  A Steward is responsible for maintaining cleanliness and proper storage of all china glass and silver and ensuring the highest standards of sanitation. He/she is also responsible for assisting the kitchen staff in maintaining the cleanliness of the kitchen and all storage areas; specifically for cleaning all equipment utensils and the physical work area. He/she is also responsible for assisting with proper food storage and rotation.

• Pastry Lead (Chefs/Kitchen)

  The Pastry Cook is responsible for planning prepping setting up and providing quality service in all areas of food production related to pastry baking dessert and other menu items and specials in accordance with standards and plating guide specifications. 

• Pastry Cook (Chefs/Kitchen)

  The Pastry Cook is responsible for planning prepping setting up and providing quality service in all areas of food production related to pastry baking dessert and other menu items and specials in accordance with standards and plating guide specifications. 

• Housekeeper (Housekeeping)

  A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms hallways and public areas in the hotel servicing guest rooms daily in accordance with hotel procedures stocking cart with room supplies and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures. In some instances this role would also be responsible for conducting ‘deep cleaning’ activities within the guest room in conjunction with preventative maintenance tasks.

• House Attendant / Banquets (Catering/Banquet)

  The Banquet House Attendant is responsible for the set up tear down and maintenance of all meeting space.

• Bartender (Bartender/Mixologist)

  The Bartender is responsible for preparing food and drink orders serving beverages and meals to patrons as regulated by state and federal age requirements and coordinating lounge/bar activities.

• Host (Food & Beverage)

  The Host is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions.

• Line Cook (Breakfast) (Chefs/Kitchen)

  A line-Cook is responsible for preparing / cooking all food items based on standardized recipes for the Corporate HQ outlet Banquets/Catering in meeting rooms and Executive Lounge while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness sanitation and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio.

• Pastry Chef (Chefs/Kitchen)

  The Pastry Chef creates pastry or dessert menus and oversees preparation of dishes. 

• Room Service Supervisor (Food & Beverage)

  The Room Service supervisor is responsible for ensuring a high-quality food product while at the same time developing his/her staff and driving a positive work environment. In addition this position is charged with consistently improving guest and employee satisfaction and maximizing revenues.

• House Attendant-Banquets (Catering/Banquet)

  The Banquet House Attendant is responsible for the set up tear down and maintenance of all meeting space.

• Banquets Server (Catering/Banquet)

  A Banquet Server is responsible for the set up and the service of all assigned banquet functions.

• Banquets Captain (Catering/Banquet)

  The Banquet Captain is responsible for supervising and assisting with the set-up service and clean-up of all assigned banquet functions.

• Server (Food & Beverage)

  The Server is responsible for taking customer's food and drink orders serve food and beverages prepare itemized checks and sometimes accept payments. May perform additional duties which may include escorting guests to tables serving customers seated at counters setting up and clearing tables or operating a cash register. They also check the identification of patrons to ensure they meet the minimum age requirement for the purchase of alcohol. Responsible for providing the highest quality of service possible to guests in an efficient and courteous manner.

• Food Runner (Chefs/Kitchen)

  The Food Runner creates an excellent dining experience for members and guests by anticipating their needs and serving them in a professional and efficient manner. Provide food and beverage items in a friendly enthusiastic professional and timely manner.

• Banquets Captain (Catering/Banquet)

  The Banquet Captain is responsible for supervising and assisting with the set-up service and clean-up of all assigned banquet functions.

• Barista (Food & Beverage)

  As a Barista you will fill a guest services role in supporting your hotel's financial goals of the daily operation of the Starbucks facilities and/or other areas of the Food and Beverage departments. You will prepares and/or serve beverages and/or food to guests to ensure the highest quality of product and service standards to ensure guest satisfaction and maximize revenues and profitability by providing prompt and courteous food and beverage service in a fast-paced work environment.

• Front Desk Agent (Guest Services)

  Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.

• Spa Group Coordinator (Spa)

  The Spa Group Coordinator will be part of the leadership group to serve as a role model and support for the Front Desk Team. Will be involved in all aspects of retail and service scheduling. Responsible for providing guests efficient treatment scheduling assistance. Responsible for onboarding of Spa Attendants. Will execute inventory of retail items and the layout of the retail area. Must be knowledgeable of the retail products within the spa including their ingredients and use. 

• Room Service Supervisor (Food & Beverage)

  The Room Service supervisor is responsible for ensuring a high-quality food product while at the same time developing his/her staff and driving a positive work environment. In addition this position is charged with consistently improving guest and employee satisfaction and maximizing revenues.

• Room Service Runner (Food & Beverage)

  The Room Service Runner is responsible for fulfilling guest requests of which may include delivering customer's In-Room food and drink orders. This role is responsible for providing the highest quality service while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation.

• Reservations Supervisor (Guest Services)

  The Reservations Supervisor oversees a team of agents and helps to ensure reservations are handled in a friendly and efficient manner and quotes of available rates are made to maximize room revenue and average rate according to Aimbridge Hospitality standards. This position may also perform similar functions of the Reservation Agents they help support. He/she is also responsible for participating in the monthly Rooms Merchandising meeting. 

Apply for these jobs at https://www.hospitalityonline.com/employers/288485/jobs