23808 Resort Parkway
San Antonio,
TX
78261
Temporal, Medio Tiempo
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience required; previous experience in a food and beverage environment
preferred.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International.
Scenic Views And Unparalleled Luxury In San Antonio, Tx
Discover JW Marriott San Antonio Hill Country Resort & Spa, nestled amid 600 acres of oak-covered hills in Texas Hill Country near downtown San Antonio, TX. Immerse yourself in renowned attractions near our hotel, including wineries, SeaWorld, Shops at La Cantera, Natural Bridge Caverns and Six Flags Fiesta Texas. Retreat to our resort haven with the River Bluff Water Experience—a 9-acre water park with a 1,100-foot lazy river. Our refined event space offers 268,000 square feet for grand celebrations or collaborative gatherings, featuring outdoor pavilions and elegant ballrooms. Indulge in delectable cuisine at our six exceptional resort restaurants or rejuvenate with a body treatment or massage at our luxurious spa. Relax in upscale hotel accommodations with expansive floor plans, lavish furnishings, top-tier amenities and awe-inspiring views of Texas Hill Country. Find solace in our country retreat, where tranquility and sophistication meet amidst the natural beauty of San Antonio, TX.