Bellperson - Vacation Ownership
Hilton Hawaiian Village Waikiki Beach Resort
2005 Kalia Road
Honolulu,
HI
96815
Tiempo Completo
Description
The Vacation Ownership at the Hilton Hawaiian Village is looking for its next Bellperson! This is a perfect opportunity for someone that has a knack for customer service and loves working in a fun and fast environment. Come and see why Hilton is named the #1 best place to work at one of the most beautiful resorts in Honolulu.
Classification: Full Time
Shift: AM/SWING/PM- Various. Must have availability to work weekdays, weekends and holidays.What will I be doing?
As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
- Greet and escort arriving and departing guests to and from their accommodations
- Retrieve and transport guest luggage
- Inspect guest rooms and acquaint guests with these rooms and their features
- Respond to guest inquiries and requests in a timely, friendly and efficient manner
- Organize and store luggage, as needed, according to guidelines
- Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
- Ensure messages and faxes are regularly delivered throughout the day
- Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
- Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
- Assist in the maintenance, appearance and functionality of equipment
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
*Please note, benefits may vary depending on the classification and union status of the position.
Requirements
What are we looking for?
EDUCATION
High School Diploma or equivalent required
EXPERIENCE
1 year hospitality customer service background experience preferred.
LICENSES OR CERTIFICATES
CPR Certification and/or First Aid training preferred.
GROOMING
All team members must maintain a neat, clean, and well-groomed appearance (specific standards available).
NOTICE:
The hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be always projected.
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Hourly Wage Range: $17.74 - $22.17 (Tips separate)
Hilton Hawaiian Village Waikiki Beach Resort
An oceanfront retreat in Honolulu
Escape to a tropical hideaway at Hilton Hawaiian Village. Located on the widest stretch of beach, our 22-acre paradise features the best pools and waterslides in Waikiki, as well as the only saltwater lagoon. Dive into local culture with daily activities and our on-site luau and discover a picture-perfect stay in Honolulu.
