Catering Sales Manager

Description

Waldorf Astoria is looking for aCatering Sales Managerto join the leadershipteam at this gorgeous Atlanta property!

Located in one of Atlanta's most prestigious neighborhoods, this Forbes 4-Star hotel is a 42-story tower with over 200 rooms (127 guest rooms plus residences), over 10,000 square feet of meeting space, and 3 food and beverage outlets. This includes the 3-meal restaurant, bar, and in-room dining.

In this role, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, and negotiation of business through proposals and contracts to close business. You will report directly to the Director of Catering.

The ideal candidate will have the following qualifications:

• Excellent communication skills in all aspects: verbal, written and nonverbal.
• Professional and appropriate business appearance and presentation.
• 1-2 years’ experience in a comparable position in a luxury hotel operation, preferred.
• Excellent knowledge of all aspects of Luxury market segments.
• Flexible work hours to meet the demands of a 24-hour operation.
• Must be highly numerate and able to work comprehensively with spreadsheets and budgeting packages.
• Possess excellent organizational and administrative skills.
• Quality driven with a passion for excellence in guest service and satisfaction.
• Approachable, open minded and fair.
• Must be able to work in a team and independently on occasions.
• Willingness and capacity to learn and apply new systems.
• Proficient in OnQ and Delphi.FDC is preferred
• Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE) (Preferred)

Want to learn more?Hotel Website, Facebook, Instagram

What will I be doing?

As a Catering Sales Manager, you will manage and prospect for accounts as designated by the Director of Catering to support the established sales goals for the hotel. This will require minimal travel and management of various accounts.

Specifically, your essential functions will be to perform the following tasks to the highest standards:

• Complete on-boarding checklist encompassing Global Waldorf Astoria and local Atlanta familiarization process to include competitive site inspections and email introductions to your professional contacts.
• Responsible for Local Corporate, Weddings and Social booking segments as assigned by the Director of Catering.
• Responsible for detailing and servicing booked events as needed.
• Work with Events Manager to service contracted events.
• Proficient product knowledge of Waldorf Astoria Atlanta Buckhead.
• Review and discuss sales goals with Director of Catering.
• Plan monthly site inspections and client trips and ongoing sales trips as required.
• Create and implement strategic prospecting plan and sales action plan for review.
• Actively participate, orchestrate, and initial projects and meetings as required to achieve sales goals.
• Meet and exceed monthly, quarterly and annual sales goals.
• Establish and maintain visibility of Waldorf Astoria, Atlanta with industry accounts.
• Methodically solicit potential clients for future business on an ongoing basis.
• Conduct outside sales calls and highly polished presentations to current and prospective clients.
• Attend hotel and industry related functions and tradeshows.
• Represent and cross-sell Waldorf Astoria Group properties.
• Entertain potential and existing clientele to develop and maintain relationships.

Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)  
• Go Hilton travel discount program 
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development 
• Team Member Resource Groups
• Recognition and rewards programs

#LI-MD1