May 17, 2024
1020 North San Vicente Blvd.
West Hollywood,
CA
90069
The restaurant server is second only to the quality of the food in creating positive memorable culinary experiences. Guest service is the first and primary responsibility. Everything the server does is done to delight guests.
The Food Runner graciously and efficiently delivers food to all guests.
Often the first and last contact for our guests, the front desk agent is a critical link to guest satisfaction. Responsibilities include welcoming guests, processing registration and check-out, anticipating guest needs and meeting or exceeding those needs, responding to and resolving guest inquires and complaints, and coordinating with other departments to ensure guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.
Pool Servers greet customers, take drink orders, provide the highest quality of service and perform all other responsibilities as directed by the business or as assigned by management.
The Human Resources Manager is responsible for overseeing the day-to-day operation of the Human Resources department, reporting to the Area Director of Human Resources, and responsible for a variety of Human Resources functions. This position ensures compliance with hotel policies and procedures, conducts training, administers benefits, handles worker’s compensation, oversees leaves of absence and manages the employee life cycle.
The Seasonal Bartender prepares and serves alcoholic and non-alcoholic beverages to guests courteously and efficiently according to hotel restaurant and pool standards.
The Food Runner graciously and efficiently delivers food to all guests.
The Bartender prepares and serves alcoholic and non-alcoholic beverages to guests courteously and efficiently according to hotel restaurant and pool standards.
Typically the first and last point of contact for our guests, the Bell Attendant position is a critical link to guest satisfaction. Responsibilities include welcoming guests; opening doors; moving luggage; acquainting guests with amenities of the resort and their rooms; anticipating guests’ needs and meeting or exceeding those needs; responding to and resolving guest inquires and complaints; and coordinating with other departments to ensure guests feel well-cared for and valued. This person should be very comfortable interacting with guests and potential clients in a highly professional manner.
The Director of Revenue Management is responsible for identifying and maximizing all potential revenue opportunities for the hotel. This includes the analysis of revenue potential generated by the transient and group market segments as well as the market segmentation within transient and group. One will combine this with catering and space utilization as well as other revenue considerations in order to determine the appropriate mix of business to achieve revenue potentials every day of every year.
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