May 28, 2024
Three Battery Wharf
Boston,
MA
02109
This is an advanced professional and administrative position responsible for the successful operation of the front office and guest relations functions while maintaining quality standards, profitability and customer satisfaction.
Service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.
The Night Audit Supervisor is the Manager on Duty and responsible for all hotel operations during evening/overnight shift hours, focusing on Front Office operations, run audit reports and balance room and revenue, proper guest follow-up, all other evening/overnight shift associates and hotel safety/security. The Night Audit Supervisor assists the Director of Guest Services in all aspects of the department including but not limited to operations, planning, budgeting, staffing and payroll in accordance with hotel policies and procedures. When problems arise during this shift, the Night Audit Supervisor will respond to all emergency situations, resolve guest issues and concerns, and ensure the safety and security of the hotel’s guests and associates.
Responsible for maintaining, setting up, food production and quality control of all meat, fish, fowl and other food items prepared on the front line station.
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