May 30, 2024
17300 S. Halsted
East Hazel Crest,
IL
60429
The Business Analyst of Management Systems will work as a self-starter who is capable of identifying system needs through integration with end users, create project plans based upon requirements and timelines which they have gathered, able to lead small projects from end to end, play a key role as the power user communicating between end users and strong technical developers, and is able to work across multiple initiatives simultaneously. Additionally, this individual will work extensively with field users to know and understand their business needs and anticipate technology solutions to assist in delivering sound systems solutions.
The Executive Administrative Assistant to the General Manager acts as liaison between the general public, Wind Creek Hospitality, and the team members. This person will provide assistance to the General Manager through administrative coordination and clerical support to effectively discharge the responsibilities required by this position.
Job Requirements:(please ensure you meet the listed requirements prior to applying)
The primary responsibility of the Beverage Manager is to ensure a seamless and exceptional beverage service experience for guests. This position will oversee the operations of bars and service stations and play a crucial role in fostering a culture of excellence and guest satisfaction among their team members. From hiring and training to managing day-to-day operations and addressing guest concerns, the Beverage Manager is key in maintaining high standards and exceeding guest expectations. Reporting to the Director of Hospitality, this position holds a significant responsibility in upholding the reputation of Wind Creek Chicago Southland as a premier destination for quality beverage experiences.
The primary responsibility of the Table Games Shift Manager is to manage the casino floor ensuring superior customer/team member service and compliance with all gaming and company regulations and procedures, in order to maximize company revenue.
The Table Games Assistant Shift Manager will work closely with the Table Games management team to manage the casino floor, ensuring superior customer/team member service and compliance with all gaming and company regulations and procedures to maximize company revenue.
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The Slot Technology Administrator is responsible with ensuring all game technology is maintained accurately and timely and to support any game implementation projects requiring changes to the casino floor or changes to systems that monitor and control our gaming devices and related gaming equipment. The Slot Technology Administrator will also assist and interact with other external departments that are directly/indirectly involved with the daily operation of slot technology as needed.
The Surveillance Supervisor is responsible for overseeing, administratively directing, coordinating, monitoring and implementing all activities within the Surveillance Department. Ensures all rules are upheld on assigned shift.
Job Requirements: (please ensure you meet the listed requirements prior to applying)
The Systems Support Specialist will be a part of the WCHs property IT Operations systems. The role of the Systems Support Specialist is to install, configure and maintain IT systems. The Systems Support Specialist will test and evaluate the IT systems to eliminate problems and recommend upgrades/changes and assess the current and future IT needs of WCH property IT Operations. The Systems Support Specialist will be familiar with standard IT concepts, practices and procedures within the scope of this job is expected. This job description is not an all-inclusive list of the duties and responsibilities of this position.
The Benefits Specialist will answer incoming calls and communicate with employees regarding benefits, status of claims and policies. This individual will prepare and submit benefit billing monthly, enroll new employees for benefits after 90 days and maintain a comprehensive benefits file on all employees. This individual will report to and work closely with the Manager of Compensation and Benefits. Perform complex administrative duties following established procedures in group life, health, dental, 401K, and records maintenance.
Under general direction from the Training Director and/or Supervisor, identifies, schedules, and coordinates brand-training programs. Facilitates New Hire Orientation bi-weekly or as needed. Facilitates brand training programs that drive brand strategy and recognition for the business. Develop new curriculum and edits existing brand training programs such as training workbooks, demonstration models, multimedia visual aids, refresher training, etc. Meets with department managers and staff to discuss ways to create brand awareness and promote and integrate brand customer service into the employee culture. Works with Training Supervisor to track, measure, and monitor the completion and effectiveness of development and training programs to ensure alignment with business and tribal development strategies.
The Surveillance Technician is responsible for the installation of all upgrades, service packs, security and overall operational maintenance needs of all network servers, switches routers and related paraphernalia. Must be available to respond and help resolve all related issues (24/7). If unable to resolve via phone, or VPN, on-site presence is mandatory. It is also the responsibility of the technician to maintain and ensure that all surveillance equipment is in working order.
The Executive Housekeeper is responsible for the overall coordination and execution of the casino EVS and Hotel Housekeeping departments and its endeavor to keep the property clean, well maintained and serviced according to company and AAA four diamond specifications.
The Surveillance Systems Technician Supervisor is responsible for the installation of all upgrades and service packs; maintenance of security and operational needs of all network servers, switches routers and related paraphernalia. This is an on-call position and must be available to respond and help resolve all related issues (24/7). If unable to resolve via phone, or VPN, on-site presence is mandatory. It is also the responsibility of the Surveillance Systems Technician Supervisor to ensure that all surveillance equipment is in working order.
The Slot Performance Supervisor must be knowledgeable in all aspects of machine operations and is responsible for the maintenance and repairing of the machines. The Slot Performance Supervisor is responsible for providing supervision, training, technical direction and guidance to co-workers in installing, servicing, adjusting and repairing of all slot machines.
The Slot Technician I maintains the operational order of all gaming machines and related equipment.
The Slot Technician II is responsible for keeping all parts and inventory working in proper condition. They will also play a key role in special projects, slot machine moves and conversions on the gaming floor.
The Hotel Operations Manager is responsible for the overall coordination and execution of the Hotel Front Desk, Bell, Valet, Retail services and a Starbucks outlet. Works closely to support and manage hourly team members to ensure guests have a sense of belonging and importance as well as ensuring that other departmental goals and objectives are attained. This position reports directly to the Director of Hospitality.
Job Requirements: (please ensure you meet the listed requirements prior to applying)
The primary responsibility of the Payroll Manager is to manage the functions of payroll including basic general ledger, payroll processing and recordation for the organization. All duties are to be performed in accordance with departmental and Wind Creek Chicago Southland policies, practices, and procedures.
The Revenue Audit Manager reports to the Property Director of Finance and performs numerous audit and financial reporting functions, including preparation of journal entries, auditing functions, and recording financial information by entering data into the computer, calculating, and summarizing numbers, and drafting and reviewing financial documents for proper completion. The Revenue Audit Manager supervises the audit staff and ensures that all audit programs are completed daily.
The Soft Count Manager reports to the Director of Finance and is responsible for the planning, organizing and managing all functions required to safeguard the assets of the casino and ensure that the gaming machine, kiosk, and table game drop and counts are performed and executed in accordance with established policies, procedures and gaming regulations. Must be self-motivated, detail orientated, and able to work successfully without a lot of supervision.
The Cage and Player Services Supervisor oversees and manages the day-to-day operations of the Player Services department (Cage Cashiering, Credit, and Players Club), while ensuring the Main Bankers, Player Services Representatives and Lead Player Services Representatives adhere to all departmental SOPs, COM, guest service standards and compliance regulations. The Cage and Player Services Supervisor is responsible for securing company funds and accountability of all monies and routing of paperwork. Must be self-motivated, detail orientated, and able to work successfully with minimal supervision.
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