Jobs at Hotel Northland, Autograph Collection

• Guest Service Representative (Guest Services)

  the smiling face of hospitality...front and center

  We are looking for a part-time 2nd shift Guest Service Representatives to join our team! You  are often the first in-person contact for hotel guests and support the realized and unrealized needs of guests throughout the hospitality experience.  Serving as a brand liaison, Guest Service Representatives are engaging, attentive, service-oriented, and take a creative approach to problem solving.  The primary responsibility of a Guest Service Representative is to deliver and exceed guest expectations, execute brand service standards, resolve challenges, and maintain excellent communication with guests, peers, and supervisors.

• Public Area Attendant (Housekeeping)

  The Public Area Attendant will keep all public areas and facilities (such as lobby restrooms, telephone area, the front desk, and offices) in a neat and clean condition. Public area attendant promotes a positive image of the property to guests and must be pleasant, honest, friendly, and should alsoable to address guest requests and problems.

• Hotel Housekeeper (Housekeeping)

  fresh, clean, and styled to impress

  Room Attendants make a long-lasting impression and greatly influence the total guest experience.  Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they’re away from home.  Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return.  The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges.

• Group Sales Manager (Sales & Marketing)

  Great Opportunity to join a fast growing stable company

  The Group Sales Manager is responsible for selling group business from specific markets and regions while maximizing revenues for all areas of the hotel. Reporting directly to the Director of Sales & Marketing, this role assists in the overall efficient operation of the Sales Department. The Group Sales Manager manages accounts to achieve high guest satisfaction and proactively solicits new and past business to ensure hotel revenue goals are met or exceeded.

• Banquet Set-up (Catering/Banquet)

  Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company.  First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

• Food & Beverage Director (Food & Beverage)

  The Director of Food & Beverage performs a critical role on the hotel's team and is directly responsible for oversight, performance, and profitability of the restaurant, bar, and/or banquet operations.  Leading an employee- and customer-centric culture, the Director of Food & Beverage promotes growth, empowerment, productivity, quality, diversity, and team achievement.  The Director of Food & Beverage supports strategic planning and execution of initiatives within the F&B department and across the entire property.

• Banquet Server (Catering/Banquet)

  Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company.  First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

• Banquet Captain (Catering/Banquet)

  The Banquet Captain will work closely with the Hotel's Food and Beverage Department, both front-of-house and back-of-house. This position leads & services banquet functions for the hotel. Responsible for leading the banquet team during banquet functions to ensure positive customer experience. 

• Banquet Set-up (Catering/Banquet)

  Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company.  First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

• Banquet Bartender (Catering/Banquet)

  Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company.  First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

• Maintenance Engineer (Engineering/Maintenance)

  make a world of difference with the simple words, "it's fixed!"

  Maintenance Engineers perform an instrumental role in the overall functionality of the hotel facility and system operation.  Engineers tackle routine challenges, preventative maintenance, and respond to guest needs when something isn’t working as it should.  The primary responsibility of a Maintenance Engineer is proactive upkeep of equipment and systems, proper and adequate repair of building and equipment, safe use of tools and other power equipment, and support of guest and operational needs.

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