Jobs at Hyatt Vacation Club at Ka'anapali Beach

• Pool Server (Food & Beverage)

  Serve food courses and alcoholic beverages To guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.

• Sales Executive (Sales & Marketing)

  Contribute to the success of the organization and sales distribution site by effectively using sales techniques and processes to convert prospective owners into purchasers as well as reload Owners. Develop relationships with prospective owners by soliciting and following up on referrals and leads. Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently. Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).

• Resort Operations Manager (Operations)

  Serves as primary Manager on Duty in absence of department leaders in Front Office, Housekeeping, Recreation, Food and Beverage and Engineering, ensuring that business operations run efficiently and creating a positive work culture among staff members.  Supports Director of Operations in ensuring Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues, and maximizes the financial performance of the department and developing positive owner relations. Manages Safety & Security Department to maintain protection of property assets, associates, owners/guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Focuses on maintaining owners/guests and associate satisfaction while achieving the operating budget.  Serves as primary trainer for the site, implementing and overseeing Company trainings and ensuring strategic alignment with business goals.

Apply for these jobs at https://www.hospitalityonline.com/hyatt-kaanapali-beach/jobs