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Group Sales Manager

posted February 2, 2017

Mountain Shadows
Paradise Valley, AZ
497406 l

About This Job

Position Summary: To produce group revenues for the hotel that meets and exceeds budget expectation, through the process of proposing, negotiating, and business while building ongoing client relationships.

Responsibilities include:

  • To manage all aspects of sales in a designated geographical market segment, while achieving specific individual and team goals.
  • To prepare, present, and negotiate group service proposals and contracts, including pre-determining availability of rooms/meeting space; verifying group history; securing deposits from contracted groups; and negotiating within pre-set guidelines, or to variances established by the Director of Sales.
  • To personally conduct site inspections with potential and current clients, including dining with them at one of the hotel restaurants.
  • To travel on a regular basis to designated target cities, in order to directly solicit business and participate in industry show events.
  • To work with the Director of Sales + Marketing to design and implement territorial sales action plans, including setting personal and team goals, and creating and implementing promotions.
  • To maintain cordial social and business contact with representatives of past, repeat, and potential group business.
  • To understand and respond to all guest needs and requests in a timely and professional manner, and take personal responsibility for the complete satisfaction of all in-house groups.
  • To participate in manager focus groups, Mountain Shadow’s MOD program, and hotel industry associations (MPI, HSMA), and to attend hotel functions, as directed.
  • To document all sales interactions in a clear, concise manner.
  • To follow specified procedures to properly complete daily, weekly, and monthly sales activity reports.
  • To follow all policies and procedures of Mountain Shadow’s.
  • To maintain the cleanliness and safety of work areas at all times.
  • To practice safe work habits at all times, to avoid injury to self and others.
  • To attend all mandatory meetings as directed.
  • Perform additional duties as requested by the Director of Sales.

Specific job knowledge, skill and ability:

 The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

  • Bachelor’s degree in Business or Hotel Management, or equivalent experience required.
  • Three to five years minimum experience in hospitality sales in a hotel of comparable quality.
  • Familiarity with industry terms required.
  • Must have basic knowledge of accepted business writing formats and usage.
  • Must be familiar with PMS and S&C systems.
  • Hotel experience required.

Requirements include:

  • Following all policies and procedures of Mountain Shadow’s
  • Immediately reporting all suspicious occurrences and hazardous conditions
  • Maintaining the cleanliness and safety of work areas at all times
  • Practicing safe work habits at all times, to avoid injury to self and others.
  • Must adhere to practices of occupational safety and health.

About This Employer

Mountain Shadows

5445 East Lincoln Drive

Paradise Valley, AZ 85253

Telephone (480) 624-5403

Coming Soon!

Where there was once was a vision of famed developer Del Webb and years of countless memories, returns a resurgence of acclaimed hospitality to the area of Mountain Shadows. The latest in the Westroc collection will be the redevelopment of the Mountain Shadows resort and golf course in the shadow of Camelback Mountain in Paradise Valley, Arizona. This boutique luxury hotel will feature 183 modern guest rooms, two restaurants, an 18-hole executive golf course, high-tech fitness facility, two swimming pools, and a luxury wing with 42 condos and suites.

Opening early 2017.