posted March 7, 2017Renaissance Providence Downtown Hotel
Are you passionate about the guest experience? At Renaissance, we believe that every ambassador is an innovator, explorer, and relationship builder, someone who is able to identify the key details that make something uniquely interesting.
The Area Director of Sales & Marketing directs all aspects of sales including analyzing and achieving strategic objectives and business growth potential, for two premier hotels in Downtown Providence. Direct staff, sales, accounting/budgeting, asset protection, inventory control and human resources. The Area Director of Sales directs all sales operations in alignment with the direction of the General Managers, Company, brand standards, and local, state and national regulations. Responsible for quality service, meeting/exceeding financial goals, short and long term planning and day-to-day operations. Recommends the Sales budget, marketing/business plans, capital expenditures and manages within approved plans and objectives for hotels within the designated area.
Key Skills and Abilities
· Customer and Guest Satisfaction – As the representative of the Company and assigned hotels, professionally approach and communicate with current and prospective customers. Convey a strong belief in the hotels and confidently discuss hotel features, services and advantages
· Sales/Profitability – Knowledgeable on market, positioning of hotels, amenities and brands. Understand booking patterns, trends, high demand times, and events in the market. Research and understand demand generators, new business sources, the internet as a prospecting tool, community involvement and networking. Research competing hotels and identify sales strategies. Understand and use industry reports like Star Reports, etc. Develop effective sales strategies to counter the competition. Develop valuable business relationships that result in additional sales and new customers to capture a larger share of the local market. Aggressively pursue all appropriate opportunities for customer solicitation and relationship building. Aggressively engage in creative networking, uncovering and cold calling prospective clients to generate activity for future business. Develop, recommend, implement and manage the Sales annual budget, business/marketing plan, and objectives to meet/exceed expectations. Market the area hotels and services to meet/exceed sales and financial objectives.
· Leadership – Direct all facets of sales. Keep abreast of brand standards and the competition's products and strengths to continually improve revenues and profit margins while maintaining quality. Use business/management knowledge, applications in the industry, and experiences to provide leadership, both internally and externally, to assist the General Managers in positioning the area hotels as a market leader. Be a coach with a positive attitude on a daily basis. Implement, manage and comply with Company policies, practices and programs. Ensure compliance with brand standards and local, state and national regulations. Ensure optimal levels of quality service and hospitality are provided to guests
Compensation: Very Competitive Salary Plus Bonus
Renaissance Providence Downtown Hotel is among the most remarkable hotels in Providence, Rhode Island. Our downtown Providence hotel is housed in a beautifully restored historic 1920s-era building. 264 stylish, exquisite guest rooms and 8 magnificent suites offer exceptional comfort. Our conveniently located hotel in downtown Providence offers premium and modern hotel amenities and outstanding, personalized service. Visit our Public Kitchen & Bar and take a relaxed, sophisticated culinary tour of local Chef Willis Stepp’s “Food for the People”, where pub inspired cocktails and cuisine come to life. For your Providence wedding or special event, our downtown Providence hotel features exquisite special event space and outstanding event staff and services to ensure that your event is not only distinguished, but also unforgettable. Renaissance Providence Downtown Hotel is pleased to offer every guest an exceptional stay in Providence, Rhode Island.