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Room Attendant

posted March 8, 2017

Residence Inn Boston Marlborough
Marlborough, MA
561599 l

About This Job


  • Maintain a positive work atmosphere by acting and communicating in a manner so that youget along with guests, vendors, co-workers and management.
  • Must be physically fit and have the ability to bend, stoop, lift and walk for an extendedperiod of time.
  • Ability to move, lift, carry, push, pull and place objects weighing less than ten poundswithout assistance.
  • Respond promptly to requests from guests and other departments
  • Fill cart with supplies and transport cart to assigned area.
  • Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
  • Replace guest amenities and supplies in rooms
  • Replace dirty linens and terry with clean items
  • Make beds and fold terry
  • Clean bathrooms
  • Remove trash and dirty linen
  • Check that all appliances are present in the room and in working order
  • Straighten desk items, furniture and appliances
  • Dust polish and remove marks from walls and furnishings
  • Vacuum carpets in guest rooms and hallway
  • Follow all company and safety and security policies and procedures
  • Report any maintenance problems, safety hazards, accidents or injuries
  • Complete safety training and certifications
  • Properly store flammable materials
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information
  • Pick up room reports and keys to assigned areas daily. All keys must be signed for in the key sign-out log.
  • Do not make excessive noise in the guest room areas at any time.
  • Checked out rooms will be done first; the only exception to this is a special request.
  • Observe all Do Not Disturb signs.
  • Know and follow all hotel emergency procedures
  • Carry out any reasonable request by management.


We are advocates of a healthy balance between work and family. True North offers generous vacation and paid time-off benefits to full-time associates, as well as competitive salaries and excellent benefits for all associates including medical, dental, and vision insurance, and a 401(k) plan with company match.

NOTICE: The hotel business functions seven days a week, 24 hours a day. All associates mustacknowledge this and be aware that at any time it may be necessary to move associates fromhis/her accustomed shift as business demands.


About This Employer

Residence Inn Boston Marlborough

112 Donald Lynch Blvd.

Marlborough, MA 01752

Telephone (508) 481-1500

112 Room Extended Stay

Just off the 495 corridor in the heart of metro west

If you’re looking for Marlborough hotels, you’ll love the Residence Inn Boston Marlborough. We’re the newest hotel in Marlborough, MA, and we've perfected the extended-stay experience by combining the comforts of home with a passion for making guests feel welcome. Our all-suite, extended-stay hotel is across from NE Sports Center, close to Solomon Pond Mall, and minutes from Worcester and Worcester Airport. New Energy Alliance, Creganna-Tactx Medical, Sunovion, and other key corporations are nearby, too. Here at our hotel, home comforts and a sense of community help you feel relaxed and connected. Start each day with a free hot breakfast buffet. Work easily with free Wi-Fi and an ample desk. Make a meal in your kitchen - equipped with a cook top, refrigerator, microwave, dishwasher, coffee maker, and utensils. Relax in the pool, or on the Sport Court and putting green. Or unwind at our BBQs and evening receptions. Few Marlborough hotels can match our hospitality!