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Room Attendant

posted April 11, 2017

Sheraton Park Hotel at the Anaheim Resort
Anaheim, CA
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425290 l

About This Job

JOB TITLE: Room Attendant

REPORTS TO: Housekeeping Manager

BASIC PURPOSE: Clean and supply all daily assigned rooms and report all damage, mechanical deficiencies, suspicious activities or theft in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.

ESSENTIAL FUNCTIONS:

1.Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations.  To include but no limited to:

                        - Picking up trash

                        - Changing linen and making the bed

                        - Cleaning entire bathroom

                        - Sweeping and dusting guest room

                        - Cleaning the windows and balcony (80%)        

2.         Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations. (5%)

3.         Receive assigned section, keys, supplies and any priority room requests from the Senior Housekeeper. Turn in keys and  unused supplies at end of shift. (5%)

4.         Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. (5%)

5.         Report any missing articles, damage or mechanical problems to the Senior Housekeeper and turn in articles left in room. (3%)

NON-ESSENTIAL FUNCTIONS:

1.         Coordinate with Housekeeping Supervisor on work priorities and provide assistance when needed. (2%)

Knowledge and Skills:

Education:                                No formal education required

Experience:                               Prior housekeeping experience desirable

Skills and Abilities:                  Must be able to communicate in English

                                                Must have the ability to clean rooms during an eight hour working day

                                                 Self-starting personality with an even disposition

                                                Ability to meet standards of appearance

                                                 Can communicate well with guests

No. of employees supervised:   None

Hours Required:                        Scheduled days and times may vary based on need

Interstate Hotels & Resorts is an EEO/AA/Disabled/Veterans Employer. Click here and here to navigate to the “EEO is the Law” poster and supplement.

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About This Employer

Sheraton Park Hotel at the Anaheim Resort

1855 South Harbor Boulevard

Anaheim, CA 92802

Telephone (714) 750-1811

490 Room Resort

www.sheratonparkanaheim.com

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Surrounded by world-famous Disney theme parks, local attractions, shopping, dining and entertainment, Sheraton Park Hotel at the Anaheim Resort is at the heart of the best things to do in Southern California. As a Disneyland family hotel that is perfect for our guests and their cast of characters, we offer a comfortable and inviting space for their family's vacation or business trip. They can relax amongst our tropical surroundings while enjoying a host of amenities in one of our 490 well appointed guest rooms.

Theme parks, shopping, dining, entertainment—and that’s just within a block of our front door! Guests are never far from something to see or do at the Sheraton Park Hotel at the Anaheim Resort. It’s all part of your “very VIP” experience with us, where they are not just a guest, but our family.