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General Manager

posted April 18, 2017

Hyatt Place Dallas/Park Central
Dallas, TX
Come Join an Innovative Company committed to developing Great Leaders!
562569 l

About This Job

We are an employer of choice

PAH Management is dedicated to the growth and development of our Associates and we welcome you to discover a culture where your contributions are recognized and celebrated. If you want to be part of a team that embraces collaboration, engagement, and excellence, we invite you be part of our team.

Job Description

We are seeking a General Manager for the Hyatt Place Dallas Park Central. We are seeking a leader that is capable of maximizing revenue, controlling expenses, motivating the team, maintaining the asset and delivering an exceptional guest experience. The GM is ultimately responsible for leading their market and exceeding guest and associate expectations. We are looking for charismatic leaders that are confident in their ability to excel.

The General Manager will function as the primary strategic business leader for the hotel, and will oversee all aspects of the operation, including management of: general property performance, as well as sales and marketing strategy, profitability, and revenue generation, and human resources activities.W

What you will be doing

  • Ensuring that service programs are in place and executed
  • Providing timely feedback to management, and hourly associates on service and operational standards
  • Creating, and supporting clear lines of responsibility for management team, including coverage and oversight throughout the day
  • Working with Sales to implement sales strategy for the property
  • Lead the Revenue Management process through participation and engagement
  • Utilize brand and company reports to analyze and manage the metrics of financial, service and market driven results
  • Conducting day-to-day Human Resource transactions to support needs of the property
  • Ensuring ongoing development of managers
  • Actively recruiting and hiring qualified associates
  • Be a good brand partner and communicate and execute all brand initiatives
  • Performing additional duties as required

The ideal candidate for this position

  • The ideal candidate will possess exceptional skills for the following responsibilities:
  • Ensuring Guest Satisfaction
  • Associate Teambuilding and Development
  • Ongoing communication and follow-up
  • Financial and Budgetary Goal Attainment
  • Sales & Marketing Goal Attainment
  • Facility Engineering Follow-thru
  • Overseeing all hotel departments including Sales, Breakfast, Housekeeping, Front Desk & Engineering

Job Requirements

We are looking for a General Manager, who combines meticulous professionalism with a friendly, welcoming, and energetic personality. It is important that you are able to effectively manage P&L and financials to ensure the hotel’s continued profitability. You should also display excellent verbal and written communication and interpersonal skills as well as strong customer-service and marketing abilities.

Specific qualifications for the role include
  • Associate’s degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; Bachelor’s degree, a plus
  • Strong sales and marketing abilities
  • Previous Hotel General Manager experience is preferred although previous hotel leadership experience in a select service environment will be considered
  • Previous brand experience a definite plus
  • You must be able to pass a thorough background check as well as be drug free.


  • Group insurance, including medical, dental, vision and company-paid life insurance
  • Paid time off including vacation days, personal days and holidays
  • Company-matched 401(k) plan
  • Voluntary benefits including short term disability, accident, life and critical illness
  • Life enrichment benefits including educational assistance, hotel discounts, travel assistance and more

About This Employer

Hyatt Place Dallas/Park Central

12411 N. Central Expressway

Dallas, TX 75243

Telephone (972) 458-1224

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Hotel Overview

Located 20 miles east of Dallas/Fort Worth International Airport and 15 Miles northeast of Love Field Airport, Hyatt Place Dallas/Park Central offers easy access to Dart Light Rail Rapid Transit and provides complimentary shuttle transportation within a five-mile radius of the hotel. Centrally located in North Dallas and situated near all downtown Dallas venues, with Texas Instruments, Medical City Hospital Dallas, and SMU University all only minutes away. 

Why Join Hyatt?

Are you motivated and passionate? Do you have a sense of fun? Are you enthusiastic about serving others and applying your individual creativity at work every day? Whether you are looking for a specific job, an opportunity in a particular destination, or a global career that spans across countries and continents – at Hyatt you are always ‘more than welcome’.

At Hyatt, it is our mission to make a difference in the lives of those we touch every day.

​Apply with us today, or talk to any of our colleagues around the world about their experience with Hyatt!