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Operations Manager Full-Time Seasonal

posted May 1, 2017

Homewood Suites by Hilton Bloomington
Bloomington, IN
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About This Job

Operations Manager: 

 

Assists with all the responsibilities assigned to the General Manager and may assume all of those duties in his/her absence.  Responsible for the effective and efficient operation of the departments assigned to his/her supervision. Maintains liaison with other department heads to achieve the company’s objectives

 

Job Description

  • Works a minimum of 3 front desk shifts per week.
  • Participates in the preparation of annual departmental budget and operates within approved budget.
  • Maintains compliance with the company policies, practices, procedures and safety standards.
  • Supervises the day-to-day operation and work activities of assigned personnel.
  • Confers and cooperates with the other property personnel to resolve operating problems and ensures coordination of property activities.
  • Participates in property’s staff meetings.
  • Interviews and recommends new personnel as needed.
  • Implements training programs for assigned personnel and assures that on-going training is provided.
  • Initiates and recommends new personnel as needed.
  • Initiates and recommends personnel actions, including employee counseling sessions, reprimands, performance appraisals, and terminations.
  • Reports to the General Manager, significant results, problems, and personnel actions regarding assigned personnel.
  • Establish relationships with community leaders along with membership in civic organizations and local associations.
  • Ensures implementation of sales/marketing programs by making outside sales calls.  Is aware of competition’s promotions, rates and amenities.  All information and activity is to be recorded and turned in on a weekly basis.
  • Checks and records pertinent comments into front desk log.
  • Executes other associated responsibilities as directed by the General Manager.
  • Coordinates dates, times, catering, equipment and confirmation of meetings or functions booked into the hotel.  Inspects all set-ups before each function to ensure adequate preparations have been done to guest’s specifications.
  • Assists in preparing payroll, coding invoices, processing direct bill invoices and statements and any other correspondence.

 

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About This Employer

Homewood Suites by Hilton Bloomington

1399 South Liberty Dr.

Bloomington, IN 47403

Telephone (812) 323-0500

Comfort among the hotels in Bloomington, Indiana

Our friendly staff and inviting lobby welcome you to Homewood Suites by Hilton® Bloomington. We are one of the only all-suite hotels in Bloomington, Indiana and are located 3.5 miles west of downtown Bloomington and Indiana University. We’re just west of SR-37 and 2nd St. /I-45 on Liberty Drive, convenient to Baxter, Otis Elevator, Cook Inc., Rogers Group and Crane Naval Base. Discover a range of shopping, dining and sports destinations near our hotel in Bloomington, IN. Explore Bloomington’s tourist attractions, including Lake Monroe, the Oliver Winery and Wonderlab Science Museum.

Relax or catch up on work in your suite which features a separate living room with a sleeper sofa, work and dining table, TVs in each room and premium cable channels. Prepare dinner in the fully equipped kitchen. If you need groceries, give us your list and we’ll pick them up for you. For relaxation, plunge into the indoor pool or burn some calories in our fitness center. Satisfy your sweet tooth with a stop in our hotel convenience store.

Check emails with free WiFi in each suite or our business center. Host a business meeting or event for up to 25 guests. Wake up to a hot full breakfast and unwind at the end of the day with evening social Monday - Thursday, both included with your stay. For business or leisure, Homewood Suites by Hilton® Bloomington is your home away from home.