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Host/Hostess

posted September 6, 2017

Fairmont Washington DC, Georgetown
Washington, DC
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Join Fairmont Washington, D.C., Georgetown and Turn Moments into Memories as a Host!
587076 l

About This Job

Host / Hostess

As a Host/Hostess with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention provides a memorable first impression for guests of our restaurants and lounges, making them feel welcome and valued. Hotel Overview: 

Located in Washington’s fashionable West End and adjacent to historic Georgetown, Fairmont Washington, D.C., Georgetown, welcomes guests in capital style. A sunlit urban oasis that soothes the spirit, the Fairmont, perfect for business or leisure travel, celebrates many local Washington traditions. Known for its engaging service and stylish surroundings, Fairmont offers 415 spacious guest rooms and suites that provide our guests a welcome retreat. A relaxing visit to the Loggia and serene courtyard garden will also provide guests with an array of rejuvenating experiences.

Summary of Responsibilities: 

Reporting to the Assistant Outlets Manager & Director of Outlets, responsibilities and essential job functions include but are not limited to the following: 

  • Consistently offer a professional, friendly greeting and engaging service
  • Understand the Server’s tasks in the outlet
  • Understand shift end reports in the outlet and the POS system
  • Assist guests regarding food and beverage menu items in an informative and helpful way
  • Have knowledge of all menu items, garnishes, contents and preparation methods
  • Follow outlet policies, procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverage
  • Other duties as assigned

Qualifications:

  • Previous service experience an asset
  • Previous Point of Sale System experience an asset
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

 

Physical Aspects of Position (include but are not limited to): 

  • Constant standing and walking throughout shift
  • Occasional lifting and carrying up to 20 lbs
  • Occasional kneeling, pushing, pulling
  • Occasional ascending or descending ladders, stairs and ramps

Benefits

  • Annual Vacation & Paid Holidays
  • Medical/Dental/Vision Health Insurance
  • Flexible Spending Account (FSA)
  • Short Term & Long Term Disability
  • Life & AD/D Insurance
  • Supplemental Life Insurance
  • Life Insurance for dependents
  • Pet Insurance
  • 401k Retirement Plan through MassMutual
  • 50% Food & Beverage Discount
  • Annual Parties, i.e. Summer BBQ, Winter Gala, Children’s Party
  • Colleague Cafeteria
  • Community Involvement with Charities, Schools, Environment, etc.
  • Destinations Travel Program
  • Gym Memberships to one of the best gym’s in DC, Balance Gym
  • Educational Assistance
  • SmartBenefits through Washington Metro Transit
  • Discount on Shoes for Crews

Visa Requirements: Must be legally eligible to work in U.S.

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS 

At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!

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About This Employer

Fairmont Washington DC, Georgetown

2401 M Street NW

Washington, DC 20037

Telephone (202) 429-2400

415 Room Hotel

www.fairmont.com

REINTRODUCING A D.C. ICON

Welcome to a city that’s perpetually changing, yet timeless in its grandeur and elegance. And nowhere in the nation’s capital reflects this duality quite like Fairmont Washington, D.C.,  Georgetown.  While you’re visiting, we invite you to experience our outstanding hospitality—and to enjoy our recent renovation, which has added a dazzling new ballroom and revitalized our lobby, bar and courtyard to embody the beauty of the region, from blossoming cherry trees to the striking grid pattern upon which D.C. is built. 

VENUES FIT FOR A PRESIDENT

At the heart of our transformation is our new 2,990-square-foot (280-square-meter) Kennedy Ballroom, destined to become one of D.C.’s most sought-after venues for weddings, conferences and everything in between. Adjacent to our Grand Ballroom and bedecked in the latest audiovisual technology and elegant decor, the Kennedy Ballroom will turn any gathering of up to 300 guests into a night they’ll never forget. With over 30,000 square feet (2,800 square meters) of meeting and event space, we have the perfect setting for any function. For cocktail receptions and more casual events, our completely remodeled lobby and courtyard are perfect for mingling, networking or just unwinding after a successful event.

Located in Washington’s fashionable West End and adjacent to historic Georgetown, the Fairmont Washington, D.C. welcomes guests in capital style. With a sunlit urban courtyard that soothes the spirit, the Fairmont is the perfect hotel for business or leisure travel. Fairmont Washington, D.C., Georgetown is known for its engaging service and stylish surroundings. A relaxing visit to our hotel's fitness center, indoor pool and serene courtyard garden also provide guests with an array of rejuvenating experiences. The finest meeting space, accommodations, and personal service will draw you back to our four-diamond, luxury Washington, D.C. hotel's accommodations time and again.