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Front Desk Agent / Gallery Host

posted July 11, 2017

Hyatt Place Delray Beach
Delray Beach, FL
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If your smile has the ability to brighten someone's day, we're looking for you!
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About This Job

Our friendly Front Desk Agents exhibit an eagerness and commitment to surpassing guest expectations at every turn.

How to shine in this role:

  • Accommodate guests by making them feel welcome, informed, and cared for during the entire length of their stay
  • Relate to guests in a friendly and helpful manner
  • Ensure satisfaction by going the extra mile
  • Anticipate and respond to guest needs
  • Handle all aspects of guest registration, which can include:
    • Expediting the check-in/check-out process with swift computer and cash register skills
    • Following hotel rate structures, discounts, and selling strategies
    • Issuing room keys
    • Informing guests about hotel features and amenities, as well as local attractions
    • Satisfying special requests whenever possible
  • Find solutions quickly, and confidently address and resolve guest concerns
  • Remain flexible and adaptable in a consistently busy hotel environment
  • Collaborate with all hotel departments and utilize your complete knowledge of hotel operations 

Job requirements

  • Customer service, Food & Beverage experience is a plus! 

Benefits

Benefits available after 60 days of employment

  • Medical, Dental, Vision
  • 401k with employer match
  • Flex-spend account
  • Hyatt Discounts
  • Working on a beautiful recently built hotel. 

If you're a people pleasing enthusiast with a professional attitude, we look forward to reviewing your qualifications.

Compensation: $10.00/Hour

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About This Employer

Hyatt Place Delray Beach

104 NE 2nd Avenue

Delray Beach, FL 33444

Telephone (561) 330-3530

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hotel overview

Hyatt Place Delray Beach/Pineapple Grove is located in the Arts District of downtown Delray Beach within 1 mile of the Gold Coast and its beautiful beaches and walking distance to Atlantic Avenue shopping, dining and entertainment districts.  Conveniently accessible from I-95, the hotel is conveniently located close  to Palm Beach International Airport, Ft. Lauderdale/Hollywood International Airport and The Ft. Lauderdale Cruise Port. Featuring 134 exquisitely appointed guest rooms, the Hyatt Place Delray Beach/Pineapple Grove offers a full service lobby bar, outdoor pool, Jacuzzi and 24 Hour Fitness Center.  Guests can stroll the area avenues enjoying the outdoor bistros, boutiques galleries and nightlife as well as the eclectic culture Delray Beach has to offer.