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Executive Housekeeper

posted July 11, 2017

Hyatt Place Greenville/Haywood
Greenville, SC
607688 l

About This Job

The Hyatt Place Greenville/Haywood is looking for an Executive Housekeeper to the department of a 126 room hotel with a staff of 25 employees.

The ideal candidates must have previous supervisor experience of leading the housekeeping department and someone with previous Executive Housekeeping Experience is a plus.

Responsible for supervision, labor and cost controls of the Housekeeping Department. Maintains clean guest and public areas at all times. Provides excellent guest service in an efficient, courteous professional manner.


Essential Duties and Responsibilities

  • Ensures compliance with and completion of all daily operational procedures by the Housekeeping Department:
  • Establishes, maintains, and trains standards and procedures for cleaning and safe working conditions in the housekeeping department.
  • Works to ensure high scores for cleanliness and other housekeeping-related
  • Develops and maintains a deep cleaning schedule.
  • Develops and enforces an inspection program for all public areas and guest rooms to ensure that proper maintenance and standards are achieved and sustained.
  • Initiates new procedures to increase efficiency of labor and safe chemical and equipment use.
  • Reviews guest comment cards and complaint letters and takes action.
  • Ensures compliance with key control procedures as they relate to the Housekeeping department.
  • Ensures that any and all storage areas are kept secure at all times.
  • Directs and leads the department in writing work orders and works closely with the Chief Engineer to ensure the success of the hotel's preventative maintenance program.
  • Ensures all housekeeping and laundry equipment is maintained in working order.
  • Enforces standard procedures for the acceptance, security, and return of guest lost and found items.
  • Performs housekeeping, laundry, and houseperson functions whenever necessary.
  • Ensures communication with General Manager, all other Department Managers, and staff.
  • Manages all aspects of employee performance to ensure productivity and a quality work environment.
  • Implement monthly inventory counts to ensure proper ordering, receiving and maintenance of supplies.
  • Verify that all keys are accounted for and secured on a consistent basis.
  • Set clear expectations for team members – ensure accountability.
  • Motivate and encourage staff to solve guest and associate related concerns.
  • Recognize good team performance on a continuous basis through reward and recognition programs.
  • Conduct annual performance reviews in a timely fashion.
  • Schedule and work within the designated Labor Model and assigned budget.
  • Manage employee’s schedules: be able to input schedules, verify payroll and maintain weekly reports.
  • Perform other duties as required. Qualifications (Essential):
  • Knowledge of proper cleaning techniques, chemical handling, requirements and use of equipment.
  • Ability to satisfactorily communicate in English with guests, management and co-workers to their understanding.


Compensation: NEG


About This Employer

Hyatt Place Greenville/Haywood

40 West Orchard Park Drive

Greenville, SC 29615

Telephone (864) 232-3000

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we are constantly striving to make your stay as comfortable as possible.

Hyatt Place Greenville/Haywood is positioned within Greenville's premier shopping and dinning district, Haywood Road. The hotel is located on the city's dynamic east side, off I-385,minutes to I-85 and eight miles from the Greenville-Spartanburg International Airport.

During your stay, enjoy one of the fastest growing cities in the Southeast. The hotel is located only minutes from the Bi-Lo Center, Haywood Mall, award winning Downtown Greenville, Peace Center and the Carolina First Center. Hyatt Place Greenville/Haywood is in the center of everything that Greenville has to offer. 

meetings & events.

Making reservations for your group has never been easier. We offer an exclusive online group booking page, featuring your personalized welcome message, group rate information and a custom reservation tool for guests to book their reservations.