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Retail Stock Associate Part-Time

posted October 15, 2017

Kalahari Resort & Conventions - Pocono Mountains
Pocono Manor, PA
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433195 l

About This Job

JOB SUMMARY

As a Stock Associate, provide responsive, safe, efficient and organized purchasing and delivery service to all retail outlets. To actively participate in a team environment and use core values and service expectations listed in the Kalahari Promise daily.

QUALIFICATION STANDARDS

EDUCATION REQUIREMENTS:

High school diploma or equivalent preferred.

LICENSE/PERMITS REQUIRED: None required.

REQUIRED SKILLS: Basic business administration and general knowledge of principles and practices of a retail environment preferred.

KNOWLEDGE OF COMPUTER HARDWARE OR SOFTWARE:

Micros System, computer knowledge and other office equipment knowledge preferred.

PREVIOUS EXPERIENCE REQUIRED:

Experience in retail, customer service or sales environment preferred.

PHYSICAL REQUIREMENTS:

Possible heavy inventory workloads; exerting up to 40 pounds of force to lift, carry, push, pull, or otherwise move objects. Maintain a high-energy level to be able to stand on your feet throughout the day on the retail/sales floor.

MENTAL REQUIREMENTS:

  • Must be able to convey information and ideas clearly.
  • Must be able to approach all encounters with guests and team members in a friendly, service-oriented manner.
  • Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary with patience and adaptability.
  • Must be effective at listening to, understanding, and clarifying the issues raised by guests and associates.
  • Must be able to adapt to a broad range of customer interactions, inquiries, and complaints while maintaining a friendly and warm demeanor.
  • Must be able to work with and understand financial information and data, and basic arithmetic functions.
  • Ability to be a clear thinker, analyze and resolve problems exercising good judgment.
  • Make independent decisions while maintaining strong ethical standards consistent with company policy, rules and the ability to maintain confidential information.
  • Ability to persuade guests to buy and provide up-selling opportunities.
  • Comply at all times with Kalahari Resort standards and regulations to encourage safe and efficient resort operations.

ESSENTIAL DUTIES & FUNCTIONS

  • Greet customers and ascertain their wants/needs.
  • Must have full knowledge of the layout of the resort and its storage facilities.
  • Maintaining current inventory of goods in stock room and retail stores.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Computer sales prices, total purchases and receive and process cash or credit payments and room charges.
  • Maintain records related to sales.
  • Watch for and recognize safety risks and thefts, and know how to prevent or handle these situations.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires, providing up-selling opportunities when appropriate.
  • Answer questions regarding the store, resort, and merchandise.
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Ticket, prepare, price, and maintain merchandise.
  • Clean shelves, counters, tables, and windows as needed.
  • Exchange merchandise for customers and accept returns.
  • Bag or package purchases.
  • Inventory stock and transfer new stock to stores.
  • Participate actively in taking monthly inventory.
  • Able to transfer product store-to-store or process damage out product (w/correct forms).

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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About This Employer

457 Room Resort

www.kalahariresorts.com

Who We Are

The latest and greatest of Kalahari's family of authentically African themed waterpark resorts and convention centers is now open - Kalahari Resorts & Conventions, in Pocono Mountains, Pennsylvania!

Experience the 100,000 sq. ft. Indoor Waterparkfeaturing a retractable roof, stand-up surfing or body boarding on the FlowRider, the twists and turns of the Anaconda and Swahili Swirl waterslides, relaxing lazy river and indoor/outdoor family hot tub, tons of activities for the little ones and much, much more!

Settle into one of our 457 beautifully appointed guest Rooms & Suites, take in one of our many incredible Dining options, enjoy the fast-paced action in the Family Entertainment Center, or rejuvenate at Spa Kalahari and Salon.

The Convention Center at Kalahari features 65,000 sq. ft. of flexible meeting space for events both large and small, along with award-winning catering and state-of-the-art technology to make your next event unforgettable.

Company Mission

We promise to deliver products and services beyond expectations.

Recruiting Vision

We understand recruiting as a mission, with the individual as the most important element in the process.  In mirroring the spirit of the brand, we promise authenticity, curiosity, honesty, timeliness, and follow-through.  Whether a current opening exists or not, relationship building is critical to the success of our company.

Team Characteristics

Kalahari Resorts & Conventions is a team of enthusiastically-empowered and loyal hospitality experts with the combined passion of flawlessly executing the creation of family time and world class conventions.

Many of our associates have been given the tools to be a success and have built careers.  Sixty-one percent of our leadership team has been promoted into their roles.  As an employer-of-choice, we’ve held on to A-players that seek responsibility and want to learn.

Each day, from intern to executive, we’re empowered to push the boundaries of hospitality through positively affecting the guest experience in a for-profit environment.  Questioning prior policy and strategy is routine, and each associate is required to not only be attentive to detail, but to dream and be curious about what could be.

Synergy, collaboration and the willingness to take risk is at the heart of our culture.  We must continually embrace change, while remembering that welcoming each guest is what brought our brand to the forefront.