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National Accounts Manager

posted October 15, 2017

Pacific Palms Resort
Los Angeles, CA
Do you love to sell? Are you driven to beat the competition and exceed your goals? Get ready for your new sales job! Pacific Palms just might be the ideal place for you!
1919 l

About This Job

Scope of this Position & Requirements

Pacific Palms Resort is an International Association of Conference Centers (IACC) certified conference center and golf resort located at the virtual intersection of LA, Orange County and the Inland Empire.  Group/conference business is the primary rooms segment.

The National Account Sales Manager position is responsible for generating group business for the northwestern states market segments and select other states to be determined. (Southern California market experience a plus) and group related revenues including F&B, golf, spa and retail.

The ideal National Accounts Manager will have established client relationships within diverse industries, results driven, proven above revenue goal achievement and high customer satisfaction levels
Resort or upscale hotel experience preferred. Independent hotel or resort experience a plus.

We are looking for someone who has demonstrated passion for hospitality sales and working with colleagues to achieve bottom-line objectives. Skilled at assessing client needs, tailoring programs to meet those needs, negotiating contracts, closing deals and attracting a large account following. Consistently ranked as a top sales producer. Conference center experience helpful, but not required.

Must have a minimum of 2+ years Group Sales Hotel Sales Management experience

Daily activities include cold calls, telemarketing, e-mailing, document preparation, site visits, outside calls, attendance at trade shows representing the hotel, networking and prospecting for and servicing clients.  Proactive and creative selling skills are a must as this is truly an independent property where leads most often must be found vs. incoming.  The Resort is a member of two CVB�s and the Preferred Hotel Group to assist in lead generation and selling.

Must have a strong desire to meet/exceed established sales goals, demonstrate high and positive energy, possess
time management and excellent client relationship skills

Must possess strong computer skills with a working knowledge of the DELPHI sales & catering account management system.

The team is steady with a 7th year Director of Sales and Marketing supervising the department. Currently, there are 2 Senior Sales Managers, 1 National Accounts Manager, 1 Business Travel Sales Manager and 2 sales coordinators.

Unique Resort Features:
- Complete Meeting Packages & Golf Meeting Packages
- (2) Championship Golf Courses & a complete Luxury Spa & Fitness Center

-IACC Certified Conference Center
- On property Avis car rental
- Property Audio Visual & I.T. departments
- Dedicated Asian Kitchen

Property includes:
- 45,000 sq. ft. of flexible meeting/event space
- 32 total meeting rooms
- 220 seat conference dining room capacity
- 8 suites including 2 Presidential Suites and 6 Parlor Suites
- T-1 lines, wireless connectivity, etc.


Seeing is Believing... 

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Benefits include:

  • Competitive salary package plus incentive plan. 
  • Premium medical/dental/vision programs
  • Matching 401K program
  • Vacation, Sick & Personal benefits
  • Group Life Insurance
  • Free parking and free meals
  • Company Hotel Travel Discounts

An Equal Opportunity Employer

  • We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
  • EOE/AA

Compensation: Based on Experience


About This Employer

Pacific Palms Resort

One Industry Hills Parkway

Los Angeles, CA 91744

Telephone (626) 854-2342

Reservations (800) 524-4557

292 Room Resort

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Property Description

The Pacific Palms Resort is a one of two exciting new properties of Majestic Realty Corp. Pacific Palms Resort has completed the second phase of renovations valued at $50 million the expansion project included rebuilding our golf club, a new spa, a new fitness center, and an upscale casual dining restaurant. National branding and management restructuring is complete and in place for seven years. Pacific Palms seeks talents searching for opportunities and careers within the Hospitality Industry.

Located on a glorious hilltop and set against the majestic San Gabriel Mountains, Pacific Palms Resort is Los Angeles' only full-service, destination resort appealing to both leisure and business travelers.

The recently renovated, 650 acre resort features 292 beautifully appointed, oversized guest rooms, each with balcony, a variety of food and beverage options including fabulous fireside dining and cocktail seating on the patio overlooking Celebration Lake. The Spa at Pacific Palms recently opened its doors as the area's first luxury, lifestyle spa. Celebrating more than 25 years of tradition, the resort also boasts LA's only 4-star rated golf experience with 36 holes of completely refurbished championship golf on the legendary Ike and Babe courses.

Just 25 minutes from downtown Los Angeles and centrally located near four major airports and four major interstates, Pacific Palms Resort is Southern California's finest and most accessible destination resort and conference center.
The Pacific Palms Resort is a state-of-the-art conference facility with cutting-edge technology and world-class service standards.

At Pacific Palms Resort, we are PASSIONATE about our property, our customers, our associates and our future. Get out of the mainstream, and follow your instincts. This is the property, you want to be at in Southern California!

Why People Like to Work for Us

The Pacific Palms Resort is a very special place, and it takes special gifts to work here. We only accept applicants and candidates who are ready for the next step in their careers. Our expectation is that only:

  • Highly motivated, individualist personality types that enjoy working in a fun and challenging environment will apply.
  • We are looking for happy, professional, hospitality folks
  • Our associates rate their rate of satisfaction with their jobs and our environment at 87% well above the industry average.
  • We enjoy special privileges that other properties cannot even imagine. We expect that all candidates will, upon job acceptance, respond back with a sincere PASSION for their new jobs.