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Receptionist

posted October 14, 2017

Wurzak Hotel Group
Philadelphia, PA
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About This Job

Essential Functions


  • Use computers for various applications, such as database management and/or word processing.

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

  • Order and track office supplies.

  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.

  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs – as needed.

  • Maintain scheduling and event calendars.

  • Complete forms in accordance with company procedures.

  • Schedule and confirm appointments for guests, associates, or supervisors.

  • Make copies of correspondence or other printed material.

  • Perform special projects and other responsibilities as assigned.

  • Exhibit professional and positive attitude and actions when communicating with guests and associates.

  • Ensure maintenance problems are promptly reported through proper channels.

  • Comply with all company policies and procedures.

  • Practice safe work habits and comply with sanitary, safety, security and emergency procedures.

  • Write shift reports including reports on any incidents of theft, accidents or injuries when assigned.

  • Check with manager/supervisor before leaving work area for any reason.

  • On time and at work when scheduled.

  • Attend department meetings as scheduled.

  • Report any incidents of employee / staff /guest dissatisfaction or other matters of significance to manager so that corrective measures may be taken.

  • Any other tasks/duties as requested by management.

Qualifications

The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.

Education and Experience


  • High school education/GED

  • 3-5 years of experience as an Receptionist

  • Familiarity with hospitality industry practices preferred

  • Notary Public helpful, but not required.

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About This Employer

Wurzak Hotel Group

4200 City Avenue

Philadelphia, PA 19131

Telephone (215) 689-0245

Management Company

www.wurzakhotels.com

ABOUT

The Wurzak Hotel Group (“WHG”) is a Philadelphia based, vertically integrated owner, developer and operator of premium branded full service, extended stay and focus service hotels. WHG’s core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing long term relationships with customers. WHG gains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation and a tight focus on the operational details.


Led by Howard Wurzak and Jake Wurzak, Wurzak Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the regions top hospitality companies. WHG has successfully managed properties through two real estate downturns and understands what it takes to be profitable through up and down business cycles. With a long history as a successful owner, developer and operator of high quality branded hotel assets we always build like owners and manage like owners - because we are owners.