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Shuttle Driver (FT)

posted October 6, 2017

Fairfield Inn & Suites Denver Airport
Denver, CO
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577880 l

About This Job

The Van and Shuttle Driver at Fairfield Inn Denver Airport will drive guests to area locations within a mile radius of the hotel.

  • Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
  • Resolve guest complaints, ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  • Maintain knowledge of: a) scheduled daily activities. b) daily arrivals/departures, house count. c) features and services provided by the hotel. d) hours of operation of each outlet. e) parking facilities, layout, hours of operation, prices and procedures.
  • Greet arriving guests/visitors; bid farewell to departing guests/visitors and invite them to return.
  • Drive guests to desired location within a one mile radius of the hotel
  • Ensure security of vehicle and its keys.
  • Relay accurate directions to guests/visitors on inquires regarding destinations within the local area.
  • Inspect vehicle on a daily basis
  • Report any vehicle/safety hazards;
  • Follow designated procedures for vehicle accidents, breakdowns and incidents.

 

Education & Experience:

  • Valid drivers' license.
  • Excellent driving record.
  • Thorough knowledge of local areas and roads. 
  • 3+ years experience driving vehicles.
  • Good understanding of the English language.
  • Able to drive all types of vehicles. Compute basic arithmetic.
  • Ability to communicate effectively with others both verbally and written.
  • Provide excellent customer service and maintain a professional demeanor.
  • Maintain concentration and think clearly under all driving conditions.
  • Work in variable weather conditions.
  • Ensure security of vehicles and hotel property. 
  • Maintain confidentiality of guest information and pertinent hotel data. 
  • Perform assignments with minimal supervision. 
  • Work cohesively with co-workers as part of a team.

Must have:

High school graduate or equivalent vocational training certificate. Prior training in guest relations. Knowledge of vehicle maintenance. Previous experience in a similar position in the Hospitality industry preferred.

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About This Employer

Fairfield Inn & Suites Denver Airport

6851 Tower Road

Denver, CO 80249

Telephone (303) 576-9640

161 Room Hotel

www.marriott.com

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Our Hotel

The newly renovated Fairfield Inn & Suites Denver Airport offers modern accommodations and amenities and proximity to major highways. Our Denver, Colorado, airport hotel's location is just minutes from downtown and is close to the Shops at Northfield Stapleton. Accommodations feature modern guest rooms and spacious suites for every type of traveler visiting the Denver area. Relax with luxury bedding and cable TVs, or stay on top of deadlines with free wireless Internet and local calls, well-lit desks, and in-room coffee and tea service. Our rooms and suites include microwaves and minifridges, and we offer a complimentary hot buffet breakfast, plus top restaurants just a short walk away. Those in town for business at area hospitals and corporations can host clients in one of three meeting rooms with catering on-site