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Business Travel Sales Manager

posted September 27, 2017

Pacific Palms Resort
Los Angeles, CA
Do you love to sell? Are you driven to beat the competition and exceed your goals? Pacific Palms Conference Resort, just might be the ideal place for you.
1919 l

About This Job

Job Description

This position is primarily responsible for the Corporate Preferred market segment and all individual business and leisure transient activities within the sales department for Pacific Palms. This person will be expected to identify, meet with and solicit clients and accounts that utilize guest rooms with or without meetings primarily in the Southern California area. The successful person must be a high-energy result driven person with hotel experience. The successful person must be a self-starter and be able to utilize strong time management skills. This person must also be able to multi-task efficiently and effectively.

Essential Functions:

  • Must want to meet/exceed-established sales goals for Corporate Preferred and & Transient Markets
  •  Maintain a complete and comprehensive understanding of prospecting
  • Maximize relationships with local clients to increase market share for the Corporate Preferred Market to establish Pacific Palms as the number one choice for the business traveler
  • Host events to retain loyalty among Corporate Preferred clients
  • Work closely with reservation/front office to maintain client satisfaction
  • Identification and cross-selling of meetings and the entire hotel
  • Daily activities include cold calls, telemarketing, site visits, outside calls, attendance at trade shows representing the property, networking and prospecting for client
  • Active participation in local chamber and rotary events, etc
  • Weekly participation in revenue meetings
  • Should have applicable hotel/conference/resort protocol and procedure knowledge.
  • Requires excellent oral and written communication skills.
  • Must possess the ability to professionally represent the property
  • Any and all reasonable requests of management

Job Requirements 

  • Must have a minimum of at least 2 years Hotel Sales Management experience.
  • Daily activities include cold calls, telemarketing, site visits, outside calls, attendance at trade shows representing the hotel, networking and prospecting for clients.
  • Time management, client management and a sincere love of the chase will ensure well rewarded success for the right candidate.
  • Excellent verbal and written communication skills. Must possess strong computer skills with a working knowledge of the DELPHI sales & catering account management system.


Salary: Based on Experience


Paid Vacation: Yes

Personal Leave: Yes

  • Medical Insurance
  • Dental Insurance
  • Disability Insurance
  • Life Insurance
  • Vision Insurance
  • Free Parking
  • Meals
  • Employer Match 401-k
  • Full Use of Resort Amenities
  • Company Hotel Travel Discounts
  • An Equal Opportunity Employer
  • We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
  • EOE/AA

Compensation: Based on Experience starting at $50K


About This Employer

Pacific Palms Resort

One Industry Hills Parkway

Los Angeles, CA 91744

Telephone (626) 854-2342

Reservations (800) 524-4557

292 Room Resort

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Property Description

The Pacific Palms Resort is a one of two exciting new properties of Majestic Realty Corp. Pacific Palms Resort has completed the second phase of renovations valued at $50 million the expansion project included rebuilding our golf club, a new spa, a new fitness center, and an upscale casual dining restaurant. National branding and management restructuring is complete and in place for seven years. Pacific Palms seeks talents searching for opportunities and careers within the Hospitality Industry.

Located on a glorious hilltop and set against the majestic San Gabriel Mountains, Pacific Palms Resort is Los Angeles' only full-service, destination resort appealing to both leisure and business travelers.

The recently renovated, 650 acre resort features 292 beautifully appointed, oversized guest rooms, each with balcony, a variety of food and beverage options including fabulous fireside dining and cocktail seating on the patio overlooking Celebration Lake. The Spa at Pacific Palms recently opened its doors as the area's first luxury, lifestyle spa. Celebrating more than 25 years of tradition, the resort also boasts LA's only 4-star rated golf experience with 36 holes of completely refurbished championship golf on the legendary Ike and Babe courses.

Just 25 minutes from downtown Los Angeles and centrally located near four major airports and four major interstates, Pacific Palms Resort is Southern California's finest and most accessible destination resort and conference center.
The Pacific Palms Resort is a state-of-the-art conference facility with cutting-edge technology and world-class service standards.

At Pacific Palms Resort, we are PASSIONATE about our property, our customers, our associates and our future. Get out of the mainstream, and follow your instincts. This is the property, you want to be at in Southern California!

Why People Like to Work for Us

The Pacific Palms Resort is a very special place, and it takes special gifts to work here. We only accept applicants and candidates who are ready for the next step in their careers. Our expectation is that only:

  • Highly motivated, individualist personality types that enjoy working in a fun and challenging environment will apply.
  • We are looking for happy, professional, hospitality folks
  • Our associates rate their rate of satisfaction with their jobs and our environment at 87% well above the industry average.
  • We enjoy special privileges that other properties cannot even imagine. We expect that all candidates will, upon job acceptance, respond back with a sincere PASSION for their new jobs.