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Corporate Group Sales Manager

posted September 25, 2017

InterContinental Dallas
Addison, TX
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Be Our Corporate Group Sales Manager!
551517 l

About This Job

JOB OVERVIEW:

Develop new business opportunities through direct selling and telemarketing efforts. Responsible for in-house client requests related to meetings and group activities. Actively cultivate new business by frequently communicating with clients in Corporate Market segments through direct telemarketing, prospecting for leads, and incoming calls for the purpose of securing new business and responding to inquires thru lead sources.

DUTIES AND RESPONSIBILITIES:

  • Respond to client special requests on meeting details, dates, times, and hotel room and meeting room requirements. Regularly follow-up with clients and maintain accurate and updated information.
  • Ensure that current and prospective client database is maintained.
  • Negotiate room blocks, room rates, and book meeting rooms and other hotels services within approved guidelines. Document and review with Supervisor prior to sending written confirmation to clients.
  • Resolve requests and or complaints to the satisfaction of the guest: inform supervisor of major problems, complaints, disturbances or dissatisfied guests.
  • Promote team work and quality service through daily communication and coordination with other departments.
  • May coordinate outside vendor service’s needs (floral displays, audio/visual, etc.) where appropriate. Regularly follow-up to ensure set-up requirements meet client needs.
  • May perform routine administrative duties such as typing proposals, letters, contracts, etc., completing reports, etc.
  • Perform other duties as assigned (guest room tours, property tours, special guest requests, maintaining calendars, answering phones, handling of mail, faxes, etc.)

QUALIFICATIONS AND REQUIREMENTS:

High school diploma or equivalent some prior college or experience in a sales/catering office or related field preferred. Must speak fluent English.

This job requires ability to perform the following:

  • Frequently standing up an within and outside of the facility
  • Type at least 50 wpm; proficient PC computer skills Carrying or lifting items weighing up to 25 pounds
  • Communicating with customers, employees, and third parties.
  • Use of keyboard to generate correspondence reports, etc.
  • Handling objects, products and computer equipment.

OTHER:

  • Communication skills are utilized a significant amount of time when interacting with customers, employees and third parties.
  • Reading and writing abilities are utilized often when completing paperwork, ordering, and giving and receiving instructions.
  • Mathematical skills, including basic math, cash handling, and inventory management are utilized frequently.
  • Problem solving, reasoning, motivating, organizational and training abilities are used often.
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as requires by local or state government agency.
  • May be required to work nights, weekends, and/or holidays.

Compensation: Dependent upon experience

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About This Employer

InterContinental Dallas

15201 Dallas Parkway

Addison, TX 75001

Telephone (972) 386-6000

Reservations (800) 386-1592

528 Room Hotel

www.ihg.com

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Contemporary Dallas Hotel

Combining upscale accommodations with premium amenities like courtesy shuttle service and the city's premier event space, InterContinental® Dallas is an excellent choice for business or leisure travelers. Throughout your stay, you will bask in our warm Texas hospitality. Boasting natural textures inspired by the Texas landscape and works by local artists, our recently redesigned lobby and restaurant are the perfect place to unwind before or after an exciting day in Dallas.
 
FORREST PERKINS wanted to create a smooth transition as guests arrived and departed from the InterContinental Dallas. When redesigning the lobby, restaurant and bar for this beautiful hotel, the goal was to fuse the interior with the surrounding Texas landscape through the use of natural colors, textures, and materials. Tones of cream, caramel and bronze with blue highlights echo throughout each element. The carpet design, inspired by the lines of a topographic map, draws you in while linking the various spaces as the connecting thread.
 
Artwork also plays a critical role. The renovation reflects a close collaboration between FORREST PERKINS and Dallas-based artist Brad Oldham. Mr. Oldham was commissioned to create a collection of sculptural elements for both the interior and exterior of the hotel with a towering 15' by 15' wall sculpture illuminated with color-changing LED lights titled "Forest through the Trees" enhancing the entry to the restaurant. Six resin and wire tree sculptures dress the width of the back bar facing the lobby lounge. And four sculptural elements adorning the exterior entry fountain engage visitors as they're coming and going.