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Front Desk Agent Part-Time

posted October 19, 2017

Hilton Garden Inn Birmingham SE/Liberty Park
Birmingham, AL
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565309 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
  • Welcome and serve guests in person and over the phone everyday.
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.

Interstate Hotels & Resorts is an EEO/AA/Disabled/Veterans Employer. Click here and here to navigate to the “EEO is the Law” poster and supplement.

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About This Employer

Hilton Garden Inn Birmingham SE/Liberty Park

2090 Urban Center Parkway

Birmingham, AL 35242

Telephone (205) 503-5220

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At A Glance

Welcome to our Hilton Garden Inn SE/Liberty Park Birmingham hotel. Boasting an ideal location in the heart of the suburban Liberty Park business district, our Birmingham, Alabama hotel is next to the Urban Center Corporate Park – home to corporations including Vulcan Materials, Drummond Company and Federal Reserve Bank.

Our Hilton Garden Inn SE/Liberty Park Birmingham hotel will ensure any stay in Liberty Park is hassle-free. Guests can unwind in one of our comfortable beds and enjoy complimentary WiFi at our Birmingham hotel. We offer an shuttle to locations within a 5-mile radias on Monday through Saturday from 6:30am - 6:00pm by appointment.

Any one can host an event at our Birmingham hotel with complimentary use of the 24-hour business center. Guests can begin each day with a cooked-to-order breakfast and enjoy an evening meal at The Garden Grille Restaurant. 

Guests can refresh in our indoor pool, rejuvenate in the fully equipped fitness center or work out in the privacy of their own guest room with a Stay Fit Kit® - available from the front desk.

  • 24-hour business center
  • Complimentary fitness center and indoor pool
  • Garden Grille Restaurant and Pavilion Pantry
  • 2,200 sq. ft. of meeting space
  • Located in the heart of the suburban Liberty Park area of Birmingham
  • One exit north of Highway 280 and Summit and Colonnade Shopping Centers