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Bell Staff / Van Driver

posted October 22, 2017

Atlanta Marriott Peachtree Corners
Norcross, GA
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531026 l

About This Job

Transport guests within a 5 mile radius of hotel.  Assist hotel guests with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

  • Transport guests in hotel van to various locations within 5 miles of hotel.
  • Transport guest luggage from the point of arrival at the hotel to their assigned room.
  • Transport guest luggage from current room to reassigned room for room changes.
  • Transport guest luggage from their room to the point of departure from the hotel.
  • Assist in locating guest's lost luggage.
  • Correctly tag, store and retrieve luggage from holding room.
  • Identify and explain hotel facilities and features to guests while escorting them to their room.
  • Identify fire exit closest to guest's room and explain safety features of assigned room.
  • Demonstrate use of room key to guests.
  • Place guest luggage inside room.
  • Identify and explain guest room features to include use of: a) air conditioning/heat units and thermostat controls b) telephone c) television d) clock radio e) guest services directory f) mini-bar g) in room safe h) lights i) bathroom amenities j) valet/laundry services k) door lock l) ice and vending areas Offer packing/unpacking service, explain pressing and laundry service.
  • Maintain accurate knowledge of scheduled functions within the hotel to direct guests to correct locations.
  • Relay accurate directions to guests on inquiries of transportation within the local area.
  • Maintain accurate log record of guest calls for Bell Person assistance.
  • Answer Bell Stand telephone within 3 rings using correct greeting and telephone etiquette.
  • Remain in assigned post position, maintaining correct stance.
  • Retrieve guest dry cleaning/laundry from their rooms and deliver to (where applicable).
  • Deliver items to guest rooms promptly to include: a) messages b) mail, faxes c) packages d) flowers e) sundry items requested by guest f) gift items Deliver newspaper by a.m. to specified guest rooms

Education: Less than high school education

Experience: Six months to one year related experience.  Must have clean driving history.

 

Crestline Hotels & Resorts is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender identity, or disability status.
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About This Employer

Atlanta Marriott Peachtree Corners

475 Technology Parkway

Norcross, GA 30092

Telephone (770) 263-8558

222 Room Hotel

www.marriott.com

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Hotel Profile

Discover the award-winning Atlanta Marriott Norcross Hotel in Norcross, GA that combines exceptional service with a convenient location. Set in beautiful Technology Park, our Atlanta hotel is just around the corner from the lively downtown area and many local corporations, ideal for both business and pleasure. The Atlanta Marriott Norcross Hotel is also just a short drive away from Atlanta attractions including Turner Field, Six Flags Over Georgia, Georgia Aquarium and a variety of activities that you'll surely enjoy on your next family getaway to the Atlanta area. Whether you are traveling for business or pleasure, or planning a meeting or event the Atlanta Marriott Norcross is suited to meet your every need. With 5,000 sqft of flexible meeting space, high-speed internet access, and casual dining at the Chili Lime Restaurant the Marriott Norcross is everything you could ever want in an Atlanta hotel. Experience a hotel that boasts both quality and convenience at the Atlanta Marriot Norcross Hotel.