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Event Manager

posted September 22, 2017

Hilton Garden Inn Lebanon - Opening Early 2018!
Lebanon, NH

About This Job

Job Description

The Hilton Garden Inn Lebanon -OPENING EARLY 2018  - is seeking an experienced and passionate Event Manager to join the opening team.  The ideal candidate will have a dynamic background in events and catering and be results driven.  This role will focus on  coordinating arrangements and details for all client events in our 7000+ sqft of meeting space.  If you are looking for an opportunity to join an incredible organization,  future growth, and to experience the excitement of opening a brand new hotel, we want to hear from you! 

Primary Responsibilities Include:

  • Provide direction and supervision to departments to ensure successful execution of meetings and/or events
  • Serve on-site group and catering clients and respond to questions about the event including, but not limited to, group room blocks, food and beverage, the function space, ancillary and vendor services, affiliates/exhibitors and related billing processes 
  • Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly 
  • Respond to guest inquiries and special requests and resolve issues and concerns in a timely, friendly and efficient manner
  • Prepare reports, correspondence and analysis related to group activity
  • Lead, facilitate and participate in meetings, as needed 
  • Execute written sales agreements for large-scale and complex full-service meetings, conventions and events with more than 300 cumulative room nights 
  • Negotiate terms and pricing of vendor partner agreements and service agreements with companies and organizations affiliated with group business 
  • Maintain relationships among the customers, their representatives and the hotel to ensure full participation in servicing accounts 
  • Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including, but not limited to, payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process
  • Partner with operations departments 


Qualified candidates must meet the following Criteria:

  • Previous hotel event management experience preferred
  • Be comfortable working in a team selling environment
  • Proven experience in maintaining and building relationships with existing accounts, while cultivating new relationships
  • Strong communication skills, both written and verbal
  • Strong organizational skills; attention to detail
  • Excellent time management skills
  • Must be self motivated and results oriented

Additional Information

As a preferred employer in our markets, Colwen Hotels offers a total rewards and compensation package for eligible associates that includes:

  • Opportunities for advancement and career growth 
  • Warm and supportive work environment 
  • Competitive Wages 
  • Medical, Dental and Vision Insurance 
  • Company-funded Health Reimbursement Account 
  • Flex Spending Account 
  • Voluntary Life Insurance  
  • Short Term and Long Term Disability
  • 401(k) retirement plan with Employer Match after one year of employment 
  • Paid Time off Programs 
  • Holiday Pay 
  • Jury Duty Leave and Bereavement Leave
  • Hotel Discounts

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V


About This Employer

Hilton Garden Inn Lebanon - Opening Early 2018!

35 LaLombard Road

Lebanon, NH 03766

100 Room Hotel

Managed by

About Colwen Hotels

Are you interested in joining one of the largest and fastest growing hotel companies in the Northeast United States?  Do you want to join an organization that recognizes your contributions and hard work?Do you want to be part of a company where you have the ability to develop and grow your career? If so, then look no further than Colwen Hotels!

At Colwen Hotels, we are on the lookout to engage the best and brightest hospitality professionals in the industry to join our incredibly service-driven and focused team. Our award-winning properties are made up of passionate, dedicated and energetic individuals who provide exceptional service to both our guests and their fellow associates. We approach each and every day with a “can do” attitude and what we like to call “stick-to-itiveness” that provides a level of service that creates memorable experiences for our guests. Equally as important, Colwen Hotels is committed to sustainability, responsibility and stewardship in the communities where we work and grow.

Colwen Hotels is part of a fully integrated organization that designs, builds, owns and manages branded and independent hotels in markets across the Northeast. With more than twenty operating hotels and nearly twenty more in various stages of construction and development, it is a very exciting time to join our team!

About the hotel

Opening February 2018!  Stay tuned for hiring information.