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General Manager

posted October 2, 2017

Confidential Hotel
Galveston, TX

About This Job

Job description

The General Manager position is the entrepreneurial leader of the hotel.  This position requires a commitment to managing all overall operations of the hotel and have the drive to manager others, generate revenue, control expenses, maximize profitability, deliver superior customer service, and maintain a quality product.

What you will be doing

  • Responsible for the management of the Front Desk, Housekeeping, Maintenance, Laundry, and Sales at the hotel
  • Accurately execute all company and brand initiatives, policies and procedures, and doing so with continuous improvement in quality, service, and operations
  • Ensures compliance with internal audit requirements as well as Federal, State, and Local P&L performance
  • Forcuses on rate strategy, sales initiatives, and budget flow-thru to ensure high ROI
  • Recruit, hire, train, and lead employees to meet and exceed service and quality goals
  • Coach, counsel, and motivate all employees as necessary
  • Encures reward and recognition programs for both guests and employee are in place and working
  • Manages property inventory and ordering of supplies to ensure proper stock levels are maintained while remaining within budget
  • Manages the daily, weekly, and monthly administrative functions including but not limited to scheduling, labor reporting, night audit verification, responding to guest reviews, etc.
  • Participates with leadership in the preparation of annual budget and other financial reporting throughout the year
  • Ensure safety procedures are in place for the protection of employees, guests, and Red Roof assets
  • Performs other duties as assigned

The ideal candidate for this position

  • Bachelor's degree or equivalent work experience, preferably in hotel, restaurant, or retail management
  • Profit and loss budgeting experience strongly preferred
  • Sales background and rate/yield management experiences are preferred
  • Relocation may be required and assistance is provided
  • Ability and drive to lead a team and must have an attitude and passion for success
  • Independent business mind preferred
  • Must be self-motivated and have the ability to work without direct management
  • CHA certification is a plus

Working conditions

Hotels may be exterior corridor hotels, the physical environment may require the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions.  Position may come into contact with pets.  Employee is required to use personal protective equipment to precent exposure to hazardous chemicals/materials.  Regularly scheduled hours may include nights, weekends, and holidays.  Schedules vary based on business need.


About This Employer

Confidential Hotel

Galveston, TX