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Front Desk Team Member

posted October 3, 2017

Hampton Inn Irvine East/Lake Forest
Foothill Ranch, CA
529395 l

About This Job


We know applying for a new job takes some confidence and at OTO Development, we want you to feel that we have that confidence in you. To help with that, we want to share more about our company culture, our philosophy about business and how we feel hospitality should be. Take a look at our job description and our company info and go ahead…apply! We want you to be a part of the OTO team!


OTO Development was established in 2004 by a group of experienced hotel entrepreneurs with long histories of success in rapid growth organizations. We are the same group of people that believe that hospitality should exist in all facets of the business world but especially in our hotels. Our mission is to develop a portfolio of great hotels managed by exceptional people who absolutely love what they do. We believe in green design and superior sustainability as well community service and a commitment to our employees. And in case you were wondering, OTO represents the initials of our founders so we not only believe in what we do, we are proud to put our name behind it.



Yes, this position is called Front Desk Team Member but it could also be called: Director of First Impressions, Ambassador of Smiles or Front Desk Hero. At OTO Development, our Front Desk staff is the face of our hotels, the core of our character and the shiny book jacket to a great novel. Want to help us write our next bestseller?

You love working with people and get a kick out of playing the role of concierge in order to ensure guest satisfaction and loyalty (and fun!).

Your friends say you are a great listener…and our guests will, too!

You are not just a problem solver but also a solution finder and you can handle the hectic moments and the quiet ones with the same grace and composure.


About This Employer

Hampton Inn Irvine East/Lake Forest

27102 Towne Centre Drive

Foothill Ranch, CA 92610

Telephone (949) 597-8700

84 Room Hotel

A Lake Forest, CA hotel close to everything Irvine.

Our Lake Forest, CA hotel offers a great value and a central location. Enjoy free parking, a free hot breakfast daily and a mini-refrigerator and microwave in every room. Explore great hiking trails within walking distance and much more. Since we’re close to Mission Hospital in Mission Viejo, the Disneyland® Resort, Newport Beach and Laguna Beach, the Hampton Inn Irvine/East Lake Forest hotel offers everything you expect and more from a great Foothill Ranch hotel.

Stay connected using free WiFi and a 24-hour business center. Work out in the well-equipped fitness center, take a dip in the outdoor pool or have a long soak in the whirlpool at the end of a busy day. Start your morning right with Hampton’s free hot breakfast, or grab a Hampton On the Run™ Breakfast Bag, available Monday through Friday for a quick, healthy meal to go. Host your next Lake Forest, CA meeting for up to 40 people at this Irvine hotel; our friendly team members will be on hand to make sure everything runs smoothly. If you're here on business, you’ll appreciate our proximity to the headquarters of major businesses including Spectrum Brands, Fujitsu, Panasonic, Parker-Hannifin and Oakley. John Wayne Airport is a few miles away and attractions such as Knott's Berry Farm and Disney California Adventure® Park are in easy reach. Our Lake Forest hotel is the perfect place to stay no matter what brings you to town.