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Network Administrator

posted October 4, 2017

Devil's Thumb Ranch
Tabernash, CO
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Live the Colorado Dream at Devil's Thumb Ranch Resort & Spa!
615913 l

About This Job

Principal Purpose of Job:

We are looking for a skilled individual to undertake tasks of Information Systems development and maintenance. This position will include upgrading and maintaining IT infrastructure for both DTR's clients and internal users. Area of focus will include DTR, Vasquez Creek Inn & Trail Head Inn locations regarding network functions, backup systems, enterprise servers, point of sale, PBX, Wi-Fi, and workstations.

Essential Duties and Responsibilities:

  • Maintain strict confidentiality of all DTR data including but not limited to Employee and Guest data, financial information, email, phone and text records. Answer questions and resolve computer problems for internal & external users.
  • Perform all network upgrades and minor repairs to hardware, software, or peripheral equipment as needed/required. Design and install well-functioning computer networks, connections and cabling, including single and multi-mode fiber.
  • Apply commonly used concepts, practices, and procedures for all IT troubleshooting. Identify and correct any “bottlenecks” to ensure long term efficiency of network. Suggest/recommend advancements in IT infrastructure to ensure long term capability and reliance of network.
  • Monitor, maintain and test data backups to protect the organization’s information.
  • Provide technical direction to co-workers on computer and network usage and offer comprehensive advice and instructions.
  • Maintain knowledge of LAN/WAN networks, TCP/IP protocols and network security technologies. Create and retire user accounts. Create and maintain network documentation. Applicant must have exceptional customer service skills.

 Essential Duties and Responsibilities continued:

  • Resolve user requests for support for Windows, Office, Saflok, Hotsos, Open Table, Room Viewer, Skype, etc.
  • Wi-Fi & Telephone systems: Provide support for all DTR locations regarding Wi-Fi & phone systems, including but not limited to ensuring Wi-Fi connectivity, music on hold, setup and configuration along with troubleshooting and correcting software or hardware issues.
  • Develop and maintain a good standing relationship with all support vendors related to IT.
  • IT support after hours as needed.
  • Other job duties as may be necessary for the successful operation of DTR. 

Other Duties:

As assigned.

Personal Attributes:

  • Requires high level of skill in PC, server level equipment and troubleshooting.
  • Requires thorough understanding of networking including switches, routing and TCP/IP.
  • Able to communicate and train all levels of employees of the resort through IT issues.
  • Ability to make decisions based on only general policies and procedures.
  • Able to work well independently and with minimal supervision.

Physical Demands:

  • Work flexible, demanding hours
  • Able to lift up to 50 lbs. without assistance
  • Able to walk to all locations on the property

Education/Experience: 

  • Bachelor’s Degree or equivalent experience in an IT field
  • Minimum two years experience in an IT field

Special Skills/Equipment:

  • Prior experience in a resort or hotel environment is preferred.
  • Prior experience with enterprise network architecture preferred.
  • Prior experience with ResortSuite or other PMS & POS preferred equipment/software.
  • Use of network and connectivity systems, A/V equipment, Mitel phone systems, Savin printers, Meraki Wi-Fi, Point of Sale systems, Ubiquiti hardware, VMWare ESXi, pfSense, MS Office, OpenVPN, and MS Server 2008R2 and 2012, Windows 7 and 10, and Ubuntu Linux.

Wage Range:

$50-60K based on experience

 Physical Demands:

  • Work flexible, demanding hours
  • Able to walk to all locations on the property
  • Ability to lift and move printers that are up to 50 lbs.

Position Analysis:

 
N/A
OCCASIONAL
FREQUENT
CONSTANT
Sitting


x

Standing


x

Walking



x
Bending Over


x

Crawling

x


Reaching

x


Crouching


x

Kneeling


x

Balancing


x

Pushing/Pulling

x


Lifting/Carrying
  10lbs or less


x

  11lbs to 25lbs


x

  26lbs to 50lbs


x

  51lbs to 70lbs

x


Manual Dexterity

x


Fine Motor Skills


x

Gross Motor Skills


x

Eye/Hand Coord.


x

Near Vision


x

Far Vision


x

Color Recognition


x

Hearing


x


Environmental Factors

 
YES
NO
Working Outside
x

Working Inside
x

Working Alone
         x

Working Closely With Others
x

Excessive Cold/Heat
x

Excessive Humidity/Dampness

x
Noise/Vibrations
x

Working Above Ground
x

Working Below Ground
x

Working with Chemicals/Detergents/Cleaners

x
Working Around Fumes/Smoke/Gas

x
Walking on Uneven Surfaces
x

Motorized Equipment or Vehicles
X

Working Around Machinery/Motorized  Equip.
x

Climbing on Scaffolds or ladders
x

 

  The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility.  It should not be considered an all-inclusive listing of work requirements and other duties may be assigned in the future.  Individuals may perform other duties as assigned, including work in other functional areas to cover absences of relief, to equalize peak work periods or otherwise balance the workload

Compensation: $50-$60k

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About This Employer

Devil's Thumb Ranch

3530 Country Road 83
PO Box 750

Tabernash, CO 80478

Telephone (970) 726-5632

115 Room Resort

www.devilsthumbranch.com

Welcome

Tabernash, Colorado. Even the name has an alluring ring to it. Stop by for a visit and you’ll see why. Our 6,000 acres of pristine land creates a literal oasis tucked just off the main road leading from Winter Park and Fraser. Here, horses and cows graze freely. Babbling creeks meander. Wild life is abundant, as is the chance to explore. And if all that isn’t enough of a sell, consider working somewhere that lures travelers from all over the world. It’s just that special.

At Devil’s Thumb Ranch we carefully craft experiences that embrace the pioneering spirit of the early homesteaders while honoring the grand landscape that surrounds us. Of course, such a luxurious escape would be incomplete without refined modern comforts like our renowned spa, acclaimed restaurants, plush accommodations and a unique approach to sustainability that preserves this stunning place for future generations.

Careers

WORKING AT THE RANCH: OUR MISSION

Our mission at Devil’s Thumb Ranch is to give both guests and employees the chance to live the true Colorado experience. Working here means surrounding yourself with the great outdoors, great people, and the rugged individualism the West has always been known for. Living in Grand County offers opportunities to visit Rocky Mountain National Park, Grand Lake, Lake Granby and Winter Park Ski Resort. From great mountain biking to the growing music scene, it’s a once-in-a-lifetime opportunity to grow your skills across a variety of departments in an incredible setting. We hope you’ll consider joining the team.

OUR COMPANY PHILOSOPHY
  • We believe that emphasizing the personal touch, from the service and amenities we provide to the facilities we build, enhances our guests’ experiences. What does this have to do with working here?
  • We believe that a natural, outdoor experience can restore the body and the soul.
  • We believe that creating a sustainable business is essential for attaining a profitable business.
  • We believe in paying homage to things created naturally, from the food we serve and the merchandise we purchase to the unspoiled natural beauty that surrounds us.
  • We believe that business should be fun.
  • We believe that giving back to the community adds to the success of the community, the company and our employees.
  • We believe that surrounding ourselves with creativity and beauty is important in nurturing the mind and spirit.
  • We believe that good health is essential to a good life.
EMPLOYEE PERKS AND BENEFITS

Working here means benefiting from the same special experiences that make the ranch an incredible guest retreat—from discounts on activities and retail, spa treatments, delicious food and lodging, affordable housing, free shuttle service, to our employee cafeteria that serves a free shift meal per day. Check out what other great perks come with the gig.

  • Free Nordic skiing
  • 50% off season ski pass
  • Free mountain bike trail pass
  • Affordable employee housing
  • Free yoga classes
  • Discounts on spa treatments and summer adventures
  • Discounted lodging rates for friends & family
  • Free employee meals
  • Team building activities
  • Working with great people

Read more about working at Devil's Thumb Ranch here!