posted October 4, 2017Sanctuary on Camelback Mountain Resort and Spa
This position contributes to Sanctuary success by providing support for the Human Resources department by: coordinating and administering Employee Programs, processing and maintaining accurate employee records; and providing a welcoming environment where employees are comfortable. A focus on our superior standards, which displays a sense of pride in the Sanctuary Commitments and Sanctuary Standards of Excellence, critical to the success of this position.
Note: the following duties and responsibilities are not all-inclusive
Administer and coordinate all Employee Programs, including but not limited to Birthday, Anniversary, Employee of the Month, Manager of the Quarter, GM Breakfast/Luncheon, Service Awards, Employee Mention program, Employee Referral bonus programs, etc.
Respond to Employment Verifications.
Process new employees, and make changes to employee data in payroll system.
Create, run and organizing reports, as requested.
Make nametags as needed and/or requested.
Administer the Trip Reduction Program (TRP).
Administer employee discount requests for rooms.
Assist in preparing employee newsletter, announcement material, booklets, and other media for communicating of new plans benefit plans to employees.
Maintain office supplies, including HR forms.
Monitor the employee bulletin boards and other company literature.
Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.
Handle employee requests in a courteous, professional and friendly manner.
Conduct applicant pre-screening interviews.
Conduct new hire employment verification checks.
Perform additional duties as requested by the Director of Human Resources and HR Manager
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
Ability to maintain a pleasant disposition and work smoothly in high stress/pressure work environment.
Have solid interpersonal skills.
Ability to deal effectively and professionally with all employees and employee representatives, some of whom will require patience to collect accurate information & resolve conflicts.
Effective professional communication skills required.
Ability to listen effectively.
Ability to perform basic filing.
Must have excellent telephone etiquette.
Must be detail oriented; quality and accuracy are critical.
Ability to juggle multiple, simultaneous tasks effectively and in a timely manner.
Ability to stand, walk, and sit continuously to perform essential job functions for eight + hours.
Hearing and visual ability to observe and detect signs of emergency situations.
Maintain a high level of work quality and quantity per resort standards.
Practice teamwork and effective communication with manager/supervisor/co-workers.
At all times maintain the highest standards of professionalism, ethics, and a positive attitude.
Attend all meetings and training as scheduled by department manager.
Always report to your manager/supervisor when leaving your work area for meal or break.
Accurately and regularly record work time via resort time clock.
High School Diploma/G.E.D. Equivalent
Related Work Experience
1-2 years of prior Human Resources experience required.
Resort experience is preferred, but not required.
Prior experience with ADP Workforce Now, and E-Verify preferred.
Excellent English verbal, written, and interpersonal communication skills. Bilingual in Spanish preferred.
Proficient in Microsoft Work, Excel, PowerPoint and Outlook.
Nestled within the inspiring landscapes of Camelback Mountain, Sanctuary Resort invites you to experience a higher level of luxury, laughter, and glorious renewal. This famed Scottsdale luxury resort will introduce you to a refreshing new spirit of sophistication and relaxed refinements, as you discover 53 acres of your own private paradise where formalities are replaced by fun, and the most luxurious amenity is the art of reconnection. Your Sanctuary awaits.
This award-winning resort is unlike any other luxury hotel in Scottsdale. An architectural wonder, the resort and its unique array of accommodations are beautifully embedded within the spectacular terrain of Camelback Mountain, providing panoramic views and a feeling of escape no other Scottsdale luxury hotel can provide. We invite you to reconnect with one another as you enjoy innovative dining created by Food Network celebrity and Executive Chef Beau MacMillan, escape to the Asian-inspired treatments at the world-class Sanctuary Spa, and explore the breathtaking scenery that unveils a magnificent perspective on the world and one another.
Are you looking for a better career in hospitality? A job where you feel supported by a compassionate and caring culture and a creative, service-oriented team?
At Sanctuary, we invite you to discover a unique work environment that offers just that. A place where you can serve others, grow your career and join a close-knit family of individuals—who work together to deliver exceptional experiences for our guests.