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Risk Manager (MOD)

posted October 5, 2017

Millennium Hotel Durham
Durham, NC
512639 l

About This Job



To provide an environment where the lives and property of hotel guests and employees are maintained in a safe status at all times through effective and equal administration of both loss prevention and guest satisfaction.



Acts of behalf of the General Manager;

  • Manages and oversees the safety and security of hotel guests and employees in order to minimize the liability exposure of the hotel.
  • Supports the operations of other hotel departments on an as needed basis with any expertise through communications and training specific to their departments. 
  • Promotes a positive role model for all and is in keeping with the highest hospitality standards and goals.
  • Regular attendance and punctuality.
  • May be required to work varying schedules to reflect the business needs of the hotel.
  • Required to fully comply with rules and regulations for the safe and efficient operation of hotel facilities.
  • Initiates communications with hotel guests by phone, in writing, or in person to follow up on incidents which have taken place in the hotel.
  • Attends necessary meetings and compiles, maintains, and distributes statistical information on a daily basis in order to provide accurate data for analysis and planning for department and other hotel functions.
  • Responds quickly to emergency calls such as bomb threats, tornadoes, earthquakes, medical emergencies and robberies when called upon in order to coordinate hotel activities.
  • Coordinates the hiring of qualified personnel as needed for special functions.
  • Operates emergency command center.
  • Performs other duties as assigned by Supervisor.


Varied hours and days, including weekends and holidays.

Lifting 30 lbs. maximum with frequent lifting and/or carrying objects weighing up to 10 lbs.

Requires walking or standing to a significant degree.



Ability to work with all types of people and command large numbers of people in difficult or crisis situations.

Must possess excellent verbal and written communication skills.



Must have three years minimum supervisory experience, two years middle management, or one year experience as a department head.


Ability to obtain any government required licenses or certificates.

CPR Certification and/or Basic First Aid Training preferred.


About This Employer

Millennium Hotel Durham

2800 Campus Walk Avenue

Durham, NC 27705

Telephone (919) 383-8575

316 Room Hotel

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About the Hotel

Millennium Durham is undergoing a multi-million dollar, “top to bottom” renovation of all 316 spacious guest room, suites and more. When combined with our enviable location (4 minutes from Duke University, Duke University Medical Center, Cameron Indoor Stadium and less than ten minutes from the revitalized and trendy downtown Durham) and improved service delivery, the Hotel is poised to regain its place among the finest hotels in the region.

We’re looking for an experienced professional who possesses a sense of urgency and energy to join us as an important member of the welcoming Millennium Team.