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Front Desk Team Member

posted October 5, 2017

Residence Inn Birmingham Hoover
Hoover, AL
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529305 l

About This Job

Description

We know applying for a new job takes some confidence and at OTO Development, we want you to feel that we have that confidence in you. To help with that, we want to share more about our company culture, our philosophy about business and how we feel hospitality should be. Take a look at our job description and our company info and go ahead…apply! We want you to be a part of the OTO team!

WHO WE ARE AND WHAT WE DO

OTO Development was established in 2004 by a group of experienced hotel entrepreneurs with long histories of success in rapid growth organizations. We are the same group of people that believe that hospitality should exist in all facets of the business world but especially in our hotels. Our mission is to develop a portfolio of great hotels managed by exceptional people who absolutely love what they do. We believe in green design and superior sustainability as well community service and a commitment to our employees. And in case you were wondering, OTO represents the initials of our founders so we not only believe in what we do, we are proud to put our name behind it.

Requirements

ABOUT YOU

Yes, this position is called Front Desk Team Member but it could also be called: Director of First Impressions, Ambassador of Smiles or Front Desk Hero. At OTO Development, our Front Desk staff is the face of our hotels, the core of our character and the shiny book jacket to a great novel. Want to help us write our next bestseller?

You love working with people and get a kick out of playing the role of concierge in order to ensure guest satisfaction and loyalty (and fun!).

Your friends say you are a great listener…and our guests will, too!

You are not just a problem solver but also a solution finder and you can handle the hectic moments and the quiet ones with the same grace and composure.

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About This Employer

Residence Inn Birmingham Hoover

2725 John Hawkins Parkway

Hoover, AL 35244

Telephone 1-205-733-1655

118 Room Hotel

www.marriott.com

Renovated hotel in Hoover, AL

Residence Inn Birmingham Hoover is an ideal all-suite extended stay accommodation option among hotels in Hoover, AL that offers an ideal location off I-459, full kitchens, and complimentary: hotel-wide WiFi, a daily breakfast buffet, parking, and evening socials at Inn the Mix (M-W) featuring food and drinks. We are conveniently located within walking distance near local restaurants, 3-miles from Riverchase Galleria, 15-miles from the University of Alabama-Birmingham campus, and Oak Mountain State Park. Unwind after a busy day on the road in one of our Hoover, AL hotel’s spacious studio, one bedroom, or two bedroom suites that feature full kitchens, a living room and dinette, plush Marriott bedding, a flat screen HDTV, and free WiFi. Be healthy and happy while on the road by swimming some laps in our outdoor pool or fitting in a work out in the 24-hour fitness center. The Residence Inn Birmingham Hoover hotel offers an onsite meeting space and a 24-hour business center.