Part Time Hotel Night Auditor

International Palms Resort & Conference Center Cocoa Beach | posted May 9, 2012

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Compensation: hourly based on experience

Why You Want to Work for Us

Hospitality Ventures is a privately owned, fully-integrated hotel ownership and management organization based in Atlanta, Georgia. The company was formed in 2001 and currently owns and/or operates 37 hotels located in 16 states. Eighteen hotels currently operate as Hilton or Marriott brands. The senior leadership team has experience owning and managing hotel portfolios, ranging in size up to 143 properties. We are currently seeking candidates for the Night Auditor position (Part time). Please carefully review the following functions, qualifications and skills required to determine whether this position would be a good fit for you.

Responsibilities for this Position

  • POSITION PURPOSE:

Responsible for the auditing of all charges and postings, correcting work as required.  The Night Auditor reconciles daily activity and closes all accounts in preparation for the new day.  All information will be processed and formatted into daily reports and distributed as the Morning Reports.  Night auditor must act as a front desk agent on the night shift, answeringdepartment telephone properly, registering guests, accepting payments, and providing  information and assistance to guests and visitors.  Have the ability to make sound decisions without supervision.

Accommodates guests of hotel/resort by performing the following duties.

  •  ESSENTIAL FUNCTIONS: (include the following. Other duties may be assigned.)
  1. Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
  2.  Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
  3.  Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.

   4.   Maintain positive guest relations at all times.

   5.    Resolve guest complaints, ensuring guest satisfaction.

   6.    Maintain complete knowledge of :

       a)     all hotel features/services, hours of operation.

        b)    all room types, numbers, layout, décor, appointments and location.

        c)     all room rates, special packages and promotions.

       d)    daily house count and expected arrivals/departures.

       e)     room availability status for any given day.

       f)     scheduled daily group activities.

  7.    Monitor and maintain cleanliness, sanitation and organization of assigned work areas.

  8.    Pick up, count and maintain bank. Secure bank at all times.

  9.    Read the log book daily, and record all pertinent information in the log book.

10.  Process adjustments, rebates, paid outs and credits as required.

11.  Operate OPERA (Property Management System) and maintain security of system.

12.  Verifies and makes corrections to the Room Rate Report.

13.  Post and audit Banquet charges.

14.  Adjust outside Vendor activity.

15.  Reconcile telephone calls and miscellaneous accounts.

16.  Backup computer system files.

17.  Verifies that all checks are closed, and closes and logs any open check in the Resort Scheduling system.

18.  Audit F&B paperwork and correct discrepancies.

19.  Prints  end of day reports.

20.  Audit F&B cashier’s work and correct discrepancies.

21.  Audit Rooms Cashier’s work and correct discrepancies.

22. Audit all miscellaneous charges. (Banquets, Bars etc.)

23.    Verifies package postings on house accounts.

24.    Input all sales figures into the P.M.S. and balance all accounts (Property Management System).

25.    Run Room & Tax verifying that all room rates posted.

26.    Verify Cashier’s Report to drop log and paperwork.

27.  Record room statistics.

28.  Run end of day program and close day.

29.  Check that interfaces are up and running.

30.  Run morning reports and backup reports and distribute accordingly.

31. Enter Daily information into M3

32.  Review Night Audit checklist and verify that all work has been completed.

33.  Restock all printers.

34.  Fill out and deposit payment and corresponding checks.

35.  Review status of assignments and any follow-up action with on-coming Supervisor.

36.  Answer department telephone within 3 rings, using correct salutations and telephone etiquette

37.  Prepare paperwork for morning shift to begin.

38.  Review incoming arrivals and make appropriate changes and blocking.

39.  Wake Up Calls are entered into phone system and guests are called manually as well.

40.  Alert Controller or Account Manager of any major discrepancies in cash or account posting.

41.  Balance and transmit credit cards daily.

42.   Document maintenance needs on work orders and submit to Manager.

 

 Requirements

  • Must be a citizen of this country or possess a valid work permit.

 

  • QUALIFICATION STANDARDS:
  • Education:
  • High school diploma or general education degree (GED); or equivalent combination of education and experience.
  • Experience:
  • One to three months related experience and/or training.
  • Basic uderstanding of accounting procedures

 

Technical Requirements:
  • Must live in the local area or within commuting distance.
  • Must be able to read, write and speak English.
  • Must be able to converse in basic English.
  • Requires strong organizational skills.
  • Must be able to work independently.
  • Opera experience preferred.
  • M3 Knowledge a plus
  • Able to be on your feet for long periods of time.
  • Able to lift at least 25 pounds.
  • Excellent people skills.
  • Must meet grooming standards.
 

Compensation

Wage
 Hourly base on experience
Shift
11:00pm to 7:00am
Available to work weekdays, weekends and or holidays
Hours
Part Time

Benefits

 

  • Vision Insurance
  • Free Parking
  • Company Hotel Travel Discounts
  • An Equal Opportunity Employer
  • We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.

 

International Palms Resort & Conference Center Cocoa Beach

1300 North Atlantic Avenue

Cocoa Beach, FL 32931

Telephone (321) 783-2271

Website www.internationalpalms.com

Managed by Hospitality Ventures Management Group

500 room resort profile

The Jewel of the Space Coast

The Beaches of Cocoa Beach Are Open & Oil Free.

No Lines...No Waiting...All We Need is You!

Indulge In Our Luxury Cocoa Beach Hotel

Just six miles long and less than a mile wide, Cocoa Beach offers an intimate Florida experience overflowing with fun. Recognized as the surfing capital of the East Coast, this island is full of exciting things to do, from manatee watches to boogie boarding to surfing, of course. Nestled on 13 acres along these pristine beaches, International Palms Resort & Conference Center Cocoa Beach offers guests an unmatched Cocoa Beach travel experience. 

The premiere choice among all Cocoa Beach Florida hotels, International Palms Resort offers 500 guestrooms and spacious suites outfitted with amenities suited to business and leisure travelers alike. Whether you’re here for business or pleasure, you’re sure to enjoy our convenient onsite dining, 24-hour business center, whirlpool, and outdoor pool – and your kids are bound to love the pirate ship-themed water park! 

Our Cocoa Beach hotel also features over 13,000 square feet of flexible meeting space for meetings, corporate events, weddings, conventions and more. Take advantage of our wedding and meeting packages for great deals on group room rates, catering, and more.

Cocoa Beach and the surrounding area is full of fun and exciting activities, from the Kennedy Space Center to the Cocoa Beach Pier to the Ron Jon Surf Shop. With such a prime location, you’ll never run out of things to do during your visit. Or just sit on the beach and relax – you’ve earned it.

Spoil Yourself

Enjoy A Wealth of Amenities At Our Cocoa Beach FL Hotel

Our resort on Cocoa Beach prides itself on offering amenities above and beyond expectations. From a pirate ship-themed children’s pool to a 24-hour business center, we strive to provide our guests with everything they need for an enjoyable, relaxing, and successful stay with us.

Our Cocoa Beach hotel amenities include:

  • Lighted tennis, shuffleboard, basketball and beach volleyball courts
  • Surfboard and boogie board rental onsite
  • Oversized outdoor pool
  • Pirate ship-themed children’s pool with water slides
  • Gift shop
  • Game room/arcade
  • 24-Hour Business Center including copy, fax, and Internet service
  • ATM
  • Ice machine
  • Same day dry cleaning
  • Cable/Satellite TV
  • Phone with voicemail
  • In-room coffeemaker
  • 2 Restaurants and 2 Bars/Lounges onsite
  • 13,000 square feet of convention space, including 11 meeting rooms and the latest presentation technology

A Home Away From Home

Comfortable Cocoa Beach Lodging

Our Cocoa Beach accommodations were designed with our guests in mind. From family-friendly Kids Suites to romantic oceanfront suites, International Palms has rooms for every traveler. Our rooms reflect our hotel’s playful personality, and we encourage guests to feel at home in our comfortable Cocoa Beach accommodations.

Our Cocoa Beach hotel rooms come in the following varieties:   

  • Standard Guestrooms
    Our standard Cocoa Beach hotel rooms include your choice of one king bed or two double beds.  
  • Villas
    Staying for a week? Try one of our Villas - king bedroom, full kitchen, living room and dining room.
  • Kids Family Fun Room
    For fun and convenient family travel, book a kids room that includes a partitioned area with bunk beds.  
  • Loft Suites
    These two-story suites come with a fully equipped kitchen, living room and bathroom downstairs, and a king bed and double bed with full bath upstairs.  
  • Oceanfront Suites
    Take in views of the Atlantic from your oceanfront suite, providing separate living and sleeping quarters, a wet bar, a sleeper sofa and private balcony. Choose from two double beds or one king bed.

All of our Cocoa Beach hotel rooms and suites come with the following amenities:

  • Coffee/tea maker
  • Cable TV 
  • Complimentary high-speed Internet access
  • In-room video check-out
  • Individually-controlled air conditioning
  • Iron/ironing board
  • Phone with voicemail
  • Hair dryer
  • Microwave & refrigerators available
  • Private bathroom
  • Work desk with lamp

Taste Pure Delight

Delicious Restaurants in Cocoa Beach

When it comes to Cocoa Beach dining, you don’t have to look very far. With 4 Cocoa Beach restaurants and lounges onsite, International Palms Resort makes mealtime effortless. Choose between poolside drinks, nightly entertainment at the Commanders Club, and oceanfront Caribbean cuisine – or try it all!

Splash at the Pool
Located on the pool deck, this Cocoa Beach restaurant offers a full bar, salads and sandwiches. (Seasonal)

Mambo’s Beachside Bar & Grill
Take in the view at this oceanfront Cocoa Beach restaurant, serving up authentic Caribbean cuisine for lunch and dinner. (Seasonal

Captain’s Grill
Offering delicious American cuisine for breakfast, lunch, and dinner, this casual Cocoa Beach restaurant is great for the whole family. 

Commanders Club

Located next to the Captain’s Grill, this fun-filled bar and lounge features a happy hour Monday - Friday, several TVs, and entertainment.

Unforgettable Nuptials

Classic Cocoa Beach Weddings

Imagine exchanging vows on the pristine sand of Cocoa Beach, followed by an elegant reception filled with friends and loved ones. At International Palms Resort, this dream can become a reality. Our staff of wedding planners and caterers will work with you to create the perfect Florida destination wedding.

With over 13,000 square feet of venue space, including two ballrooms, International Palms Resort is well equipped to host your wedding in Cocoa Beach. Our professional catering staff can prepare a tasteful reception, from intimate sit-down dinners to large-scale buffets.

International Palms Resort offers several Cocoa Beach wedding packages to make your special day effortless and enjoyable.

A Cut Above the Rest

Host Exceptional Meetings and Events in Cocoa Beach

With over 13,000 square feet of meeting space, International Palms Resort is well equipped to host Cocoa Beach events, meetings, corporate retreats and more. Our hotel provides several flexible meeting spaces designed to accommodate a variety of Cocoa Beach area business needs, from boardroom meetings to client presentations. These rooms are outfitted with the latest presentation needs, including high-speed Internet access, digital projectors, stage lights, and more.

Experience the Excitement of Cocoa Beach

Exhilarating Cocoa Beach Activities

Known as the surfing capital of the East Coast, Cocoa Beach abounds with fun-filled activities, events, and attractions. Located on the island are many Cocoa Beach attractions such as the Ron Jon Surf Shop and the Cocoa Beach Pier, and just a short drive away are many thrilling attractions, such as The Kennedy Space Center and the Brevard Zoo.

If you’re looking for Cocoa Beach activities, you won’t have to go very far. Take advantage of onsite surf or boogie board rentals, or venture out for some manatee watching or surf lessons. Whether you’re here to see the attractions or to take part in the activities, International Palms Resort offers guests an unbeatable Cocoa Beach travel experience.

Area Attractions

Cocoa Beach Destination Guide

Family Travel Guide

Disney Employee Discount

The International Palms Resort in Cocoa Beach, is proud to offer Disney employees valuable discounts on stays at our beautiful resort.

Featuring 500 guest rooms a nd suites and a fantastic array of amenities such as an oversized outdoor pool, Pirate ship-themed children’s pool with water slides, 2 Restaurants and 2 Bars/Lounges onsite and more, your sure to find all you need at our oceanfront hotel.

  • 500 guest rooms and suites
  • Largest hotel pool on the beach & Pirate Ship pool play area
  • In room refrigerator, microwave, iron/board, coffee maker
  • Complimentary secure guest parking
  • Lighted tennis and shuffle board courts
  • Surf board and boogie board rental on site
  • Gift shop and beach side sun supplies shack
  • Game room/arcade
  • Two restaurants and two bars on site
  • 13,000 square feet of flexible conference space which is perfect for large family events and reunions.