Job Description

The Omni Bedford Springs Resort is currently seeking Seasonal Guest Room Attendants.

The Guest Room Attendant is responsible for ensuring that cleanliness in assigned guest rooms is achieved in accordance with Omni standards.

ESSENTIAL FUNCTIONS:

• Responds to all guest requests appropriately and remains alert, courteous, and helpful to guests and fellow associates at all times.
• Keep work cart orderly and properly stocked at all times.
• Inspect room linens before placing in rooms.
• Check all equipment prior to and after its use to ensure that it is in good working order - and, if necessary, complete required engineering report.
• Thoroughly clean and sanitize guest rooms (including bathrooms, balconies, and room furnishings)
• Practice safety standards at all times, including constant awareness of safety hazards (for example, broken glass, frayed electrical cords, leaks, broken locks, and suspicious persons) and report to the appropriate departments.
• Follow all training procedures set forth by OSHA requirements.
• Follow all Loss Prevention procedures regarding guest property; absolute respect for guest property should always be exercised.
• Report to work on time and according to posted schedule; follow procedures for clocking in and out, completion of time edit sheets, and PTO request forms (if applicable).

HOTEL-SPECIFIC FUNCTIONS:

• Cross-train in proper floor care techniques and guestroom turndown standards.

MARGINAL FUNCTIONS:

• Respond to any reasonable task as assigned by supervisor or manager.
• Assist in other departments as needed.
• Attend monthly departmental meetings.

ENVIRONMENT: Interior of hotel with both hard and carpeted surfaces; occasional work on exterior of hotel. Well-ventilated with good lighting. Job requires constant walking, standing, bending, kneeling, reaching, pushing/pulling of items up to 75 lbs.

Requirements

QUALIFICATIONS:

• Housekeeping experience desirable
• Neat and pleasant personality
• Ability to work on feet for extended periods of time
• Ability to communicate effectively
• Ability to read room numbers, dates, and basic instructions