Are you passionate about hospitality cleanliness and making guests smile? Join The Promissory Hotel team as a Houseperson!
Houseperson
The Promissory Hotel
201 S Jefferson St
Roanoke,
VA
24011
Hotel with 27 Rooms
Managed By
Retro Hospitality
Full-Time
Welcome to a World of Elegance and Service
The Promissory Hotel in Roanoke, VA, is seeking individuals with a passion for excellence to join our prestigious team. Dive into a realm where luxury meets sophistication, and where your attention to detail will shine.
Experience the Exceptional
At The Promissory Hotel, you will be at the forefront of creating unforgettable experiences for our guests. Immerse yourself in the vibrant atmosphere of our destination boutique hotel, boasting the chic restaurant and bar, Suerte, and the electrifying live music hall, The Exchange.
Your Role:
- Delight guests with your infectious energy and warm smiles.
- Maintain the pristine appearance of our public areas, from the lobby to the meeting rooms.
- Perform various cleaning tasks, including vacuuming, dusting, and window cleaning.
- Ensure all public spaces are well-stocked and impeccably presented at all times.
- Assist guests by fulfilling requests promptly and efficiently.
- Collaborate with the housekeeping and laundry teams as needed.
- Safeguard guest and team member well-being by reporting any concerns to management.
Your Profile:
- Preferred background in housekeeping or similar roles.
- Precision and dedication to maintaining a spotless environment.
- Physical ability to lift up to 50lbs and stand for extended periods.
- A welcoming and gracious demeanor that embodies hospitality.
- Flexibility to work weekends and holidays when required.
- Familiarity with Roanoke's local attractions is a plus.
Why Choose Us?
Join us at The Promissory Hotel and be part of a dynamic team dedicated to excellence. Discover a culture that melds hospitality, music, and cuisine in the heart of downtown Roanoke. Here, we craft not just stays, but experiences that linger. If you're ready to embark on this exciting journey, apply now and become a part of something extraordinary.
We offer:
- Medical, Dental, and Vision benefits after 60 days.
- Vacation paid time off after 90 days.
- Wellness paid time off after 90 days.
- 401k after 6 months.
Posted June 5, 2026
About The Promissory Hotel
Just opened on New Year's Eve, The Promissory Hotel is Downtown Roanoke’s historic First National Exchange Bank thoughtfully reimagined as an upscale boutique hotel, featuring 27 spacious suite-style rooms with modern amenities and elevated design. This transformed, iconic bank building also includes a vibrant restaurant/bar, Suerte, and a live music hall, The Exchange.
About Retro Hospitality
Retro Hospitality is a boutique hospitality firm based in Richmond, Virginia that provides a wide range of consulting and management services. Specializing in independent hotels and creative food and beverage concepts, we feature a team with diverse and highly experienced backgrounds.
Based on over 25+ years of experience in the hotel industry, Retro Hospitality is quickly expanding its portfolio by offering flexible consulting and management services to its clients. Our engagements are focused on providing the ownership and operating teams the necessary support they require with a hands-on approach. A principal from Retro Hospitality will work directly with your team on-site. We do not take an “arms-length” approach and advise you on what your hotel should be doing.
We identify opportunities to make the hotel more profitable and then WE execute with your team.
Retro Hospitality is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Retro Hospitality electronically registers each new-hire through E-Verify.