Beverage Manager

What's in it for you...

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• 401(k) enrollment after 30 days!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job...

The Beverage Manager is responsible for leading all beverage operations throughout the hotel, including Cloud Puncher, banquet and catering functions, special events, and hotel beverage activations. This role serves as the property's beverage expert and is responsible for developing innovative beverage programs, driving revenue growth, controlling costs, maintaining inventory accuracy, training team members, and ensuring exceptional guest experiences.

By fostering a culture of hospitality, accountability, creativity, and operational excellence, the Beverage Manager plays a key role in elevating the guest experience while maximizing profitability.

What you'll be doing...

• Lead all beverage operations for restaurant, bar, banquet, catering, and special event functions.
• Develop and maintain wine, beer, spirits, cocktail, and non-alcoholic beverage programs.
• Create seasonal cocktail menus, specialty beverage offerings, and promotional activations.
• Analyze beverage sales performance and identify opportunities to increase revenue and profitability.
• Manage beverage inventory, ordering, receiving, storage, and inventory controls.
• Monitor pour costs, waste, variances, and beverage cost performance to achieve financial goals.
• Establish and maintain beverage recipes, specifications, and presentation standards.
• Recruit, train, coach, and develop bartenders and beverage team members.
• Conduct ongoing beverage education, product knowledge, and responsible alcohol service training.
• Partner with culinary, restaurant, and banquet leadership to deliver seamless guest experiences.
• Maintain a visible leadership presence during peak business periods and special events.
• Build and maintain strong relationships with vendors and suppliers while negotiating pricing and promotional opportunities.
• Ensure compliance with all federal, state, and local alcohol regulations.
• Enforce health, safety, sanitation, and responsible alcohol service standards.
• Review beverage trends and introduce innovative products that align with guest preferences and business goals.
• Monitor guest feedback and satisfaction scores and respond promptly to service concerns.
• Maintain beverage pricing, menu updates, inventory reports, and operational documentation.
• Complete additional duties as assigned by hotel leadership.

Requirements...

• Minimum 3-5 years of beverage management experience in a hotel, resort, restaurant, or upscale hospitality environment.
• Strong knowledge of wine, spirits, beer, cocktails, mixology, and emerging beverage trends.
• Experience managing beverage inventories, purchasing, and cost controls.
• Strong leadership, coaching, and team development skills.
• Ability to analyze financial reports, budgets, and operating metrics.
• Knowledge of POS systems and inventory management software.
• Excellent verbal and written communication skills.
• Ability to work effectively in a fast-paced hospitality environment while maintaining professionalism.
• Must be able to stand and walk for extended periods of time.
• Must be able to occasionally lift up to 30 pounds.
• Ability to maintain a high level of guest satisfaction and service excellence.
• Alcohol service certification and/or sommelier or beverage certifications preferred but not required.

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employees' differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness.

Equal Opportunity Employer.