The Valet Attendant greets and interacts with our guest in a friendly, courteous, responsive and accurate manner; safely handles guests and patrons vehicles to ensure proper parking, securing and handling of keys; provides routine support duties to higher level management staff; and performs related tasks within area of assignment.
Greets arriving and departing guests.
Parks guests vehicles in specified areas in an efficient and safe manner.
Retrieves customer vehicles from specified areas in an efficient and safe manner.
Perform drive and park assignments per department policies and procedures.
Attends and participates in professional group meetings; maintains awareness of new trends and innovations in the field of customer service and parking management.
Notifies higher level management of any suspicious or unusual activity and/or transactions in a timely manner.
This is a uniformed position, which requires the team member be in compliance with uniformed appearance standards while on duty
Must maintain the strictest confidence of any and all confidential and propriatary information disclosed by a companyentity or by a guest of Belterra Park.
Greet the guest with positive body manner, friendly demeanor; open entrance doors for guests during slow periods.
Adheres to the guidelines of Department parking and retrieval procedures.
Explain to guests parking and retrieval procedure to ensure guest satisfaction.
Be able to sprint to/from vehicles.
Be able to open/close vehicle doors for the guests
Maintain proper storage and labeling of guest keys and tags.
Keep the valet area and front of hotel entrance neat and free of trash.
Maintain appropriate logbook or records during shift.
Ability to share or divide attention among several ongoing activities, projects or assignments.
Hand out valet tickets and perform damage inspections of all vehicles before parked.
Hang coats and tag luggage for guests.
Respond to reasonable guest requests or place guest in contact with appropriate person for assistance
Performs related duties and responsibilities as required
Must be eighteen (18) years of age
Must have and be able to maintain a valid driver's license
Must pass a Department of Motor Vehicle report (MVR) with no careless motor vehicle accidents and/or no moving violations within the last three years.
Must successfully pass a criminal background check
Must successfully pass a drug screening
Must be able to obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations.
Must be able to operate all makes and models of motor vehicles (manual and automatic transmissions)
Operate motor vehicles in a safe and appropriate manner;
Communicate clearly and concisely, both orally and in writing;
Establish and maintain effective working relationships with those contacted in the course of work;
Prepare clear and concise reports
Must be willing to work a varying shift that includes nights, holidays and weekends as needed.