posted October 1, 2017Hilton Changzhou
A Food & Beverage Intern with Conrad Hotels and Resorts is responsible for welcoming guests and working across several areas of F&B during your placement to deliver an excellent Guest and Member experience while managing guest queries.
What will it be like to work for this Hilton Brand?
Smart luxury is at the core of everything Conrad Hotels & Resorts does. We offer our guests one-of-a-kind experiences, service that's intuitive and connections to people and places near or far. We're the destination of a new generation of global travelers for whom life, business, and pleasure seamlessly intersect. People who know that the greatest luxury is the luxury of being yourself.
If you understand what it’s like to juggle life, business, and pleasure and know how to bring a sense of luxury to that type of travel experience, you may be just the person we are looking for to work as a Team Member with Conrad Hotels & Resorts. Because it’s with Conrad Hotels & Resorts where we promise our Guests the luxury of just being themselves.
What will I be doing?
As a Food & Beverage Intern, you are responsible for welcoming guests and working across several areas of F&B your placement to deliver an excellent Guest and Member experience. A Food & Beverage Intern would also be required to manage guest queries. Specifically, you will be responsible for performing the following tasks to the highest standards:
Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events
Welcome guests in a polite and friendly manner
Take and deliver customer orders, consistently demonstrating high levels of customer service
Prepare set ups for tables and/or rooms
Follow cash handling procedures
Manage guest queries in a timely and efficient manner
Up-sell with latest departmental incentives
Ensure compliance of brand standards
Strive to achieve departmental targets
Ensure cleanliness of work areas
Comply with hotel security, fire regulations and all health and safety legislation
Comply with local licensing laws
Be environmentally aware
Assist other departments wherever necessary and maintain good working relationships
What are we looking for?
A Food & Beverage Intern serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Good communication skills
Commitment to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Previous Food & Beverage and/or industry experience
Experience with cash handling
Knowledge of Food Hygiene Regulations
Retreat to the Hilton Changzhou hotel located in the heart of the historic Wujin District and within walking distance from shopping and entertainment. Our hotel’s classic Victorian-style architecture and breathtaking views of Edinburgh castle and the city skyline provide the perfect backdrop for you next getaway. Enjoy spacious rooms and suites, award-winning cuisine and enhanced on-site amenities.
Situated in the centre of Wujin District, our hotel is easy to reach of great shopping and business areas. Nearby attractions include China Dinosaur Park, Yancheng Safari Park and the Mystical Yancheng Chun Qiu Dream Show. Take a drive to the city, just 20 minutes away.
Relax in a guest room or suite with contemporary décor, floor-to-ceiling windows and gorgeous city views. Our accommodations feature spacious living areas and modern amenities including complimentary WiFi.
Hilton Changzhou offers five food and beverage venues. Our 24-hour restaurant, OPEN, features live cooking stations with fresh local produce that is both a feast for the eyes and the tongue. At YUXI, Guests are treated to authentic Cantonese cuisine prepared by master chefs. RED delivers an extraordinary Japanese culinary experience.
For corporate and social events, the hotel offers a full range of facilities including six functional rooms, two VIP rooms, one board room, a 1,500 sq. m. pillar-free Grand Ballroom and two 800 sq. m. ballrooms, which can be configured to suit your needs.