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Spa Desk Agent Part-Time

posted February 8, 2017

French Lick Resort
French Lick, IN
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Do you enjoy providing great service in a serene and relaxing environment? Help make memorable experience by joining our team as a Spa Desk Agent.
7737 l

About This Job

Why you will enjoy this job

The Midwest's Premier Resort Destination

French Lick Resort, named America’s Best Historic Resort by Historic Hotels of America, features two historic grand hotels nestled in the Hoosier National Forest of southern Indiana. The French Lick Springs Hotel and West Baden Springs Hotel provide luxurious AAA Four-Diamond accommodations for guests seeking relaxation, romance, family time or excitement. An easy drive from Indianapolis and Louisville, this upscale destination features championship golf courses, world-class spas, Vegas-style gaming, horseback riding and activities for kids.

The Spa Desk Agent is responsible for day to day operations of desk including setting appointments, working Micros, answering questions, creating gift certificates and ensuring cleanliness of spa and locker room. All duties are to be performed within the guidelines of the Resort's policies and procedures, Internal Control Standards and objectives.

Responsibilities for this Position

  • Answers spa desk phones.
  • Sets appointments for guests and clients
  • Ensures clients fill out intake forms.
  • Uses micros to ring up sales and keep track of bank.
  • Produces retail sales.
  • Processes gift cards.
  • Answers questions on spa treatments
  • Keeps desk area neat.
  • Keeps locker room neat.
  • May create the player accounts within our system and issue player cards in conjunction with the Resort's loyalty program.
  • Reports all issues and concerns to Spa coordinator.
  • Performs other related reasonable duties capable of being performed as requested by Management.

Requirements

  • Must be a citizen of this country or possess a valid work permit.
  • Must be able to obtain and retain a valid gaming license.
  • Must be a minimum of 21 years of age upon employment.
  • Previous related employment experience.
  • Must have ability to write routine correspondence and speak effectively to the public, employees and customers.
  • Must have the ability to deal effectively and interact well with the customers and employees.
  • Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Technical Requirements:
  • Must be willing to work a variety of day/night and weekend shifts.
  • Must be able to read, write and speak English.
  • Requires strong organizational skills.
  • Must be able to work independently.
  • Able to be on your feet for long periods of time.
  • Excellent people skills.
  • At least 21 years of age.
  • Meet/exceed customer expectations.
  • Computer experience required.
  • Computer experience strongly desired.
  • Must meet or exceed the team expectations.
Educational Requirements:
  • High School degree or equivalent.

Compensation

 

Hours

Part Time

Benefits

 

  • Free Parking
  • Meals
  • Matching 401-k
  • Profit Sharing
  • We are proud to be an equal employment opportunity employer for minorities, women, protected veterans, disabled individuals, and any other protected class.
  • EOE/AA
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About This Employer

French Lick Resort

8670 W State Rd 56

French Lick, IN 47432-9389

Telephone (812) 936-9300

689 Room Resort

Frenchlick.com

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About Us

By the mid-1990s, French Lick Spring Hotel, although still in operation, was a mere shell of its former glory and the abandoned West Baden Springs Hotel was literally crumbling to the ground.  As with any great comeback story it all started with people who refused to give up – local volunteers and the folks at Indiana Landmarks. Seeing West Baden Springs Hotel in complete ruin devastated the group whose mission it is to save such cherished properties. Soon the Cook family, devoted preservationists who themselves led the restoration of many Indiana buildings, joined the cause and committed more than $500 million dollars to not only save the West Baden Springs Hotel but also the French Lick Springs Hotel. The Cook family wanted their preservation work to result in living, breathing historic places that would be around for centuries to come. Visit French Lick Resort to fully experience this “save of the century.”

Why a career with French Lick Resort

Whether you’re just beginning your career journey or looking for a new professional challenge, French Lick Resort has a career path for you! Our resort includes two AAA Four-Diamond historic hotels, two nationally-acclaimed golf courses, a casino, two world-class spas, over a dozen food and beverage venues and retail shops. With so many amenities we have a variety of Full-time, Variable (Part-time) and Seasonal opportunities for you to join our team.

Guests know us for our Friendly Staff who create Memorable Experiences.  If you are interested in exploring career opportunities with us and want to join our team to accomplish our mission to “Exceed Guest Expectations,” then click here for current career opportunities.

French Lick Springs Hotel

The tradition lives on

Established in 1845, with the original east wing built in 1901, French Lick Springs Hotel seamlessly blends its fascinating history and modern amenities and services. With family-friendly activities and facilities, it is an ideal destination for special occasion celebrations. Whether it’s golf, spa, horseback riding, swimming, tennis or shopping, this classic American hotel has something everyone can enjoy.

West Baden Springs Hotel

Create a remarkable luxury experience

For a one-of-a-kind experience, look no further than West Baden Springs Hotel. Once called the “Eighth Wonder of the World”, the focal point of this historic hotel is the Atrium that spans 200 feet. The European-influenced architecture sets an elegant ambiance for romantic getaways or weddings. With incomparable meeting spaces for corporate retreats, atmosphere entertainment, special events and more, there are endless possibilities for a truly extraordinary stay.