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General Manager

posted October 19, 2017

Country Inn & Suites Madison
Madison, WI
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Are you a born leader with previous hotel experience? If you are, we want to meet you!
556600 l

About This Job

Job Summary

Oversees all aspects of the hotel operations, including

  • guest relations
  • front desk
  • housekeeping
  • maintenance
  • finances
  • teambuilding, and staff development

Responsible for all phases of hotel management, including sales and marketing, human resources, food and beverage, engineering and budgeting/forecasting. Empowers associates to provide superior customer care to guests, associates and other visitors.

Essential Duties and Responsibilities

  • Recruit, select, train, and manage employees to deliver superior guest services and quality products that will lead to maximizing revenue and profitability goals
  • Create and maintain customer-driven operations, empowering hotel staff to excel in superior customer care
  • Create new programs in response to market conditions and revenue opportunities
  • Coordinate internal training and development programs
  • Maintain a high personal visibility throughout the property and throughout the community
  • Ensure hotel is in compliance with federal, state and local laws, including OSHA, EEOC, Wage Hour and Health laws

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education/Experience
  • Bachelor’s degree in Hotel/Restaurant Management or Business or equivalent combination of education and experience.
  • Prior hotel experience required.

Benefits

  • Discounted and free hotel stays
  • Flexible schedule
  • Paid time off
  • Working with a great group of people!
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About This Employer

Country Inn & Suites Madison

Madison, WI 53716

Hotel

About Us

East of downtown Madison in Monona, the Country Inn & Suites By Carlson®, Madison, WI lies just off U.S. Highway 12/18 beside Capital Springs State Park. Tour the campus of the University of Wisconsin-Madison, six miles away from the hotel, or catch a concert at the Alliant Energy Center, only an eight-minute drive away. At the end of the day, relax in the hotel’s indoor pool and hot tub, or plan your next day’s itinerary with free high-speed Internet access.