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Front Desk Agent

posted December 31, 2016

Courtyard Wilmington Brandywine
Wilmington, DE
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540419 l

About This Job

Checking people in and out. It’s a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guest’s request with prompt courtesy. As a Front Desk Agent with Interstate, you’ll have many opportunities to brighten someone’s day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service. 
  • Welcome and serve guests in person and over the phone everyday. 
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently. 

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently.  You will regularly use a computer and different software.  This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds. 

Interstate Hotels & Resorts is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. Click here and here to navigate to the “EEO is the Law” poster and supplement.

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About This Employer

Courtyard Wilmington Brandywine

320 Rocky Run Parkway

Wilmington, DE 19803

Telephone (302) 477-9500

78 Room Hotel

www.marriott.com

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Our Hotel

A top destination in Brandywine Valley, the Courtyard Wilmington Brandywine is a TripAdvisor Certificate of Excellence winner. Start the day with a healthy breakfast or relax over cocktails in the highlight of our lobby, The Bistro. Enjoy quick connections with our free WiFi and in public areas or your guest room. Our beautifully designed hotel rooms and suites offer HD channels, mini fridges, and coffee makers. Enjoy our convenient location near famous attractions like Concord Mall, Nemours Mansion and Winterthur Museum, as well as major businesses like DuPont and AstraZeneca. We also have restaurants within walking distance such as TGI Friday's, Red Lobster, Famous Dave's, Olive Garden and Lone Star Steakhouse. We offer innovations such as flexible spaces to work or relax, access to weather and airport conditions via our GoBoard technology, a 24 hour business center, and boarding pass printing