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Gallery Host

posted March 31, 2017

Hyatt Place Coconut Point
Estero, FL
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If you're a people pleasing enthusiast with a professional attitude, we want to hear from you!
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About This Job

Our friendly Gallery Hosts exhibit an eagerness and commitment to surpassing guest expectations at every turn.

We are currently seeking full-time and part-time Gallery Hosts

How to shine in this role:

  • Accommodate guests by making them feel welcome, informed, and cared for during the entire length of their stay
  • Relate to guests in a friendly and helpful manner
  • Ensure satisfaction by going the extra mile
  • Anticipate and respond to guest needs
  • Handle all aspects of guest registration, which can include:
    • Expediting the check-in/check-out process with swift computer and cash register skills
    • Following hotel rate structures, discounts, and selling strategies
    • Issuing room keys
    • Informing guests about hotel features and amenities, as well as local attractions
    • Satisfying special requests whenever possible
  • Find solutions quickly, and confidently address and resolve guest concerns
  • Remain flexible and adaptable in a consistently busy hotel environment
  • Collaborate with all hotel departments and utilize your complete knowledge of hotel operations

Job Qualifications:

  • Customer service experience, preferably in hotel or related field.
  • Able to work weekends, holidays and flexible schedule.
  • Valid Florida driver's license.
  • Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

EOE AA M/F/Vet/Disability and DFWP – Drug free workplace

Compensation: $10.50/hour

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About This Employer

Hyatt Place Coconut Point

23120 Via Villagio

Estero, FL 33928

Telephone (239) 495-1395

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At Hyatt Place Coconut Point, we go out of our way to ensure a memorable and seamless stay. Highlights range from roomy rooms to premium amenities like a 24-hour StayFitTM Gym and an outdoor pool. Our desirable location puts us near Florida Gulf Coast University, beautiful beaches and exciting attractions. Experience casually, chic Estero, Florida hotel that is uncomplicated and relaxing so you can do your thing while on the road.
 

Nobody brings breakfast you like our Bonita Springs hotel, FL hotel. The a.m. Kitchen SkilletTM will wake up your palate with everything from pancakes and waffles to cereal and hot breakfast sandwiches. Featuring sit-down meals and grab 'n go fare, the 24/7 Gallery Menu & Market is the place to greet, eat and meet. Stop by the Coffee to Cocktails Bar for Starbucks® specialty coffee drinks, beer, wine and adult libations.
 

Enhance your next small business event by scheduling it at our Florida Gulf Coast hotel that’s situated between Naples and Ft. Myers. Discover 1,000 square feet of flexible space for meetings, training sessions, receptions and banquets. Appealing amenities include audiovisual equipment and onsite catering. A dedicated meeting host is on hand to coordinate all the details.